Bad Faith Insurance Attorney Orlando FL
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3/9/2026 | 1 min read
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Bad Faith Insurance Attorney Orlando FL
When an insurance company refuses to honor a valid claim, delays payment without justification, or offers a settlement far below what your policy entitles you to, that conduct may constitute insurance bad faith. Florida law imposes a duty of good faith on all insurers, and when they breach that duty, policyholders in Orlando and throughout Central Florida have legal remedies that go well beyond the original claim value.
Understanding how bad faith claims work—and when to involve an attorney—can be the difference between recovering what you deserve and walking away with far less than you're owed.
What Is Insurance Bad Faith in Florida?
Florida recognizes two distinct types of bad faith insurance claims: first-party bad faith and third-party bad faith. For property owners dealing with homeowners insurance disputes, first-party bad faith is most relevant.
Under Florida Statutes § 624.155, an insurer acts in bad faith when it fails to attempt, in good faith, to settle claims when it could and should have done so. This statute applies to first-party property claims and creates a private right of action for policyholders against their own insurance companies.
Common bad faith conduct by property insurers includes:
- Denying a claim without conducting a proper investigation
- Offering an unreasonably low settlement without basis in the policy or evidence
- Failing to communicate claim decisions within required timeframes
- Misrepresenting policy provisions to discourage a claim
- Delaying payment after liability has been established
- Hiring biased adjusters or engineers to manufacture grounds for denial
Florida's Unfair Insurance Trade Practices Act (§ 626.9541) also identifies specific prohibited practices, giving courts a framework for evaluating whether an insurer's conduct crossed the line from aggressive claims handling into outright bad faith.
The Civil Remedy Notice: A Critical First Step
Before filing a bad faith lawsuit in Florida, a policyholder must serve a Civil Remedy Notice (CRN) on both the insurer and the Florida Department of Financial Services. This notice, required under § 624.155(3)(a), identifies the specific statutory violations and gives the insurer 60 days to cure the alleged bad faith conduct.
This step is not optional—failure to properly serve a CRN before filing suit will result in dismissal of the bad faith claim. The notice must be precise and include the specific language of the statute violated, the facts supporting the violation, and the demand for cure.
Many Orlando property owners make the mistake of filing a CRN without legal guidance, submitting a defective notice that later undermines their case. An experienced bad faith attorney will draft this notice carefully, ensuring it preserves all available legal remedies and positions the case for maximum recovery.
Damages Available in a Bad Faith Claim
One of the most significant aspects of Florida bad faith law is that damages are not capped at the policy limits. When an insurer is found to have acted in bad faith, the policyholder may recover:
- The full value of the underlying claim, including any amounts that exceeded the policy limits
- Consequential damages caused by the insurer's delay or denial, such as additional repair costs, loss of use, or temporary housing expenses
- Attorney's fees and court costs under Florida Statute § 627.428
- Interest on delayed payments
- In egregious cases, extracontractual damages for financial harm flowing from the bad faith conduct
Florida Statute § 627.428 is particularly powerful: it mandates that an insurer who loses a coverage dispute pay the policyholder's attorney's fees. This fee-shifting provision levels the playing field and makes it financially feasible for Orlando homeowners to fight back against well-funded insurance companies.
Property Claims and Bad Faith in Orlando
Central Florida's exposure to hurricanes, tropical storms, sinkholes, and flooding creates a high volume of property insurance claims each year. Unfortunately, the same conditions that generate massive claim volumes also incentivize insurers to minimize payouts through aggressive—and sometimes unlawful—claims handling tactics.
Common scenarios that lead to bad faith claims in the Orlando area include hurricane wind damage disputes, water intrusion and mold claims, sinkhole activity coverage denials, and roof damage claim underpayments. Insurers frequently rely on post-storm policy exclusions, delayed inspections, and lowball appraisals to reduce or eliminate payouts on legitimate claims.
Following major storms, Orlando-area policyholders often encounter insurers who send adjusters with quotas, use proprietary estimating software that systematically undervalues repairs, or claim that damage predates the storm without scientific support. All of these tactics can form the factual basis of a bad faith claim.
It is important to note that bad faith claims are separate from the underlying property dispute. You must first establish that coverage exists and that your insurer owes payment before a bad faith claim can proceed. This typically means going through the appraisal process, demand letters, or initial litigation before the bad faith action becomes ripe.
How an Orlando Bad Faith Attorney Can Help
Pursuing a bad faith claim against a large insurance company is not a straightforward process. Insurers have experienced legal teams whose sole purpose is to defend against these claims, minimize exposure, and create procedural obstacles that discourage policyholders from seeing their cases through.
Working with an Orlando property insurance attorney who handles bad faith cases provides several concrete advantages:
- Proper CRN drafting to preserve your right to sue and maximize pressure on the insurer during the cure period
- Evidence preservation, including claim file documentation, adjuster communications, and internal insurer records obtained through discovery
- Expert coordination with public adjusters, engineers, and contractors to establish the true value of your loss
- Litigation strategy tailored to Florida's bad faith framework, including appraisal, mediation, and trial preparation
- Fee recovery under § 627.428, which often makes legal representation cost-neutral for the policyholder
Time matters in these cases. Florida's statute of limitations for bad faith claims is five years from the date of the violation, but evidence becomes harder to gather as time passes. Claim files get archived, adjusters change positions, and records are destroyed. Acting quickly after recognizing the signs of bad faith gives your attorney the best opportunity to build a compelling case.
If your insurance company has denied your property claim, offered a settlement that does not come close to covering your actual losses, or simply stopped communicating with you, do not accept that outcome as final. Florida law gives you meaningful remedies, and an experienced bad faith attorney can help you access them.
Need Help? If you have questions about your case, call or text 833-657-4812 for a free consultation with an experienced attorney.
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