Universal Property and Casualty Denying Claims in Texas: What You Can Do
4/28/2025 | 4 min read

Introduction
If you live in Texas and your insurance claim with Universal Property and Casualty Insurance Company (UPCIC) has been denied, you’re not alone. Many homeowners find themselves in this frustrating situation, often after paying years of premiums expecting full protection. When a claim is denied, it can leave you stressed, confused, and financially vulnerable. In this article, we’ll break down why claims are denied, what your options are, and how Louis Law Group can help you fight back and get the compensation you deserve.
Common Reasons Universal Property and Casualty Denies Claims in Texas
Insurance companies like Universal Property and Casualty might deny claims for several reasons. Some of the most common include:
Alleged Policy Exclusions:
They may claim that the damage falls under an exclusion listed in your policy (like flood or earth movement exclusions).
Late Reporting:
If you don’t report a loss quickly enough, the company might argue they can’t verify the damage properly.
Pre-Existing Damage:
They might insist that the damage existed before your policy took effect.
Insufficient Documentation:
Lack of photographs, repair estimates, or proof of loss can lead to denial.
Alleged Misrepresentation:
They might say you provided inaccurate information during your policy application or claim process.
What to Do if Universal Property and Casualty Denies Your Claim in Texas

If you’ve received a denial letter from UPCIC, don't panic. Here are practical steps you can take:
1. Carefully Review the Denial Letter
Understand exactly why your claim was denied. The insurance company must provide a clear explanation.
2. Request a Copy of Your Full Policy
Sometimes the denial is based on policy language you may not have received. Request the full policy, including all endorsements and exclusions.
3. Collect Strong Evidence
Gather all documents, such as:
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Photos of the damage
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Inspection reports
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Repair estimates
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Any communications with Universal Property and Casualty
The more evidence you have, the stronger your appeal will be.
4. Write a Formal Appeal
Respond with a detailed letter challenging the denial. Point out any errors, missing information, or unfair conclusions.
5. Consult with an Insurance Attorney
An experienced insurance claim lawyer can help you assess your case and negotiate with the insurer — or file a lawsuit if needed.
Louis Law Group has helped countless Texans fight unfair insurance denials, including cases against Universal Property and Casualty.
Why Insurance Companies Sometimes Wrongfully Deny Claims in Texas
Sadly, insurance companies have a financial incentive to minimize payouts. They often use complex policy language and aggressive adjuster tactics to reduce or deny valid claims. Here’s how:
Delaying Investigations:
Dragging out the claim process hoping you'll give up.
Lowball Offers:
Offering far less than the true repair cost.
Twisting Policy Language:
Interpreting exclusions in a way that benefits them, not you.
This is why having a skilled advocate on your side, like the Louis Law Group, is so important.
How Louis Law Group Can Help Texans Facing Denials from Universal Property and Casualty

At Louis Law Group, we specialize in helping policyholders who are wrongly denied or underpaid by their insurance companies. Here’s how we can help:
Free Case Evaluations:
We’ll review your claim and denial to find weaknesses in the insurer’s reasoning.
Aggressive Negotiations:
We work directly with insurance companies to seek fair settlements.
Litigation if Necessary:
If negotiations fail, we’re prepared to take your case to court.
If Universal Property and Casualty has denied your claim in Texas, don't go it alone — Louis Law Group is ready to stand by your side.
Practical Tips for Strengthening Your Claim in Texas

Whether you are appealing or filing a new claim, here are a few key tips:
Document Everything Immediately:
Photos, videos, and detailed notes are crucial.
Get Independent Estimates:
Don’t rely only on the insurer’s adjuster; get your own contractor's estimate.
Act Quickly:
Texas law places strict time limits on insurance disputes. The sooner you act, the better.
Stay Professional:
Keep communication polite and written when possible to create a strong paper trail.
Frequently Asked Questions (FAQ)
Q: How long do I have to appeal an insurance claim denial in Texas?
A: Typically, you should appeal immediately. However, legal deadlines vary, so consulting an attorney quickly is important.
Q: Can Universal Property and Casualty cancel my policy after denying a claim?
A: They can only cancel policies under specific conditions outlined in Texas law, such as fraud or nonpayment.
Q: Should I accept a low settlement offer?
A: No. Always consult an independent professional before accepting an offer. Once you accept, you usually can't go back for more.
Q: What if Universal Property and Casualty ignores my appeal?
A: You can file a complaint with the Texas Department of Insurance and pursue legal action if needed.
Q: How much does it cost to hire Louis Law Group for a denied claim?
A: We often work on a contingency fee basis — meaning you don’t pay unless we win your case.
Conclusion
Facing a claim denial from Universal Property and Casualty in Texas can be overwhelming, but you don’t have to accept it. By understanding your policy, gathering strong evidence, appealing properly, and getting professional legal help from firms like Louis Law Group, you can fight back and protect your rights.
Are you ready to challenge your insurance company and fight for what you deserve?
Contact Louis Law Group today for a free consultation. Call 833-657-4812 or submit a free case evaluation form to get started. Don’t wait—let us help you take the first step toward justice and financial recovery.
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We like to simplify our intake process. From submitting your claim to finalizing your case, our streamlined approach ensures a hassle-free experience. Our legal team is dedicated to making this process as efficient and straightforward as possible.
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