How to Handle Tower Hill Insurance Claims in Palm Coast
5/19/2025 | 6 min read

Palm Coast, with its mix of coastal beauty and suburban comfort, is no stranger to storm-related property risks. That’s why many homeowners trust Tower Hill Insurance for their property protection. But when disaster strikes and it’s time to file a claim, the process isn’t always smooth.
Whether it's wind, water, or mold damage, insurance claims in Palm Coast can get tricky—especially if you're met with delays, lowball settlements, or confusing policy jargon. In this guide, we'll break down how to handle a Tower Hill claim from Palm Coast, the red flags to watch out for, and how legal support can help you get what you’re rightfully owed.

What Tower Hill Covers in Palm Coast
Tower Hill provides a range of policies to homeowners, renters, and condo owners. In Palm Coast, the most common coverage needs include:
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Hurricane and windstorm damage (common in Flagler County)
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Water damage from plumbing or roof issues
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Mold remediation
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Fire and smoke damage
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Vandalism or theft
While these are generally covered under standard policies, many exclusions apply—especially when it comes to flood damage, pre-existing issues, or maintenance-related wear and tear.
👉 Pro tip: Always read the exclusions section of your policy in detail. Even damage from a covered peril can be denied if Tower Hill finds evidence of prior neglect.

Common Issues in Tower Hill Claims – Specific to Palm Coast
Here’s how we’ve seen Tower Hill Insurance claims go wrong for Palm Coast homeowners:
1. Inspection Delays After Tropical Storms Palm Coast experiences frequent tropical storm activity. Many clients report long delays in inspections during peak storm seasons, making it harder to start repairs or mitigate damage.
2. Disputes Over “Pre-Existing Conditions” Roof claims, in particular, are often denied if Tower Hill argues the damage was from age or previous wear—especially in older Palm Coast neighborhoods.
3. Low Settlement Offers After initial inspections, Tower Hill may approve only a fraction of the estimated repair cost, leaving homeowners in financial distress unless they contest the offer.

What to Do If You Experience a Denial or Low Offer
If your Tower Hill claim is delayed, underpaid, or denied outright, here are the steps you should take immediately:
Request a Full Denial Letter
- Ask Tower Hill to provide a written explanation for the denial, referencing specific policy language.
Get a Third-Party Estimate
- Hire a licensed, independent adjuster or contractor to assess the damage. Their report can help dispute a low estimate.
Document Everything
- Photos, receipts, correspondence, and repair invoices can all be crucial in building a case for full compensation.
Contact Legal Support
- Louis Law Group can step in to review your claim, negotiate with Tower Hill, or file a bad faith lawsuit if your insurer is acting unfairly.

How Louis Law Group Helps Palm Coast Homeowners
When you're in a dispute with Tower Hill, the clock is ticking. Florida law allows you to challenge denied or underpaid claims, but deadlines apply.
Here’s how Louis Law Group can support your claim:
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Detailed policy review: We interpret the fine print in your favor.
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Claim resubmission or appeal: We assist in refiling or disputing denied claims.
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Legal action if necessary: We litigate bad faith insurance practices to seek full compensation.
We’re proud to assist clients throughout Flagler County and the Palm Coast area in resolving insurance claim challenges efficiently and professionally.
FAQ – Tower Hill Insurance in Palm Coast
Q: Is there a time limit to file a claim with Tower Hill after a storm in Palm Coast?
A: Yes. Florida law typically allows up to 1 year from the date of the storm for initial claims and 18 months for supplemental claims. Always file as soon as possible.
Q: What happens if I already started repairs before Tower Hill inspected my home?
A: Emergency repairs are usually allowed. Be sure to take detailed photos of the damage before any cleanup and save all receipts.
Q: Does Tower Hill cover sinkhole damage in Palm Coast?
A: Standard policies may not. You must purchase optional coverage for sinkhole damage. Palm Coast, while not a high-risk zone, has had occasional cases.
Q: Can I file a claim if my neighbor’s tree caused the damage?
A: Yes, but the cause of the tree falling (storm vs. neglect) matters. Tower Hill may initially deny it and require legal clarification for liability.
Conclusion
Living in Palm Coast offers the serenity of the coast—but also the unpredictability of storms and structural risks. If you rely on Tower Hill Insurance and something goes wrong, you need to know what to do.
Whether it’s pushing back on a lowball offer or understanding your rights when a claim is denied, Palm Coast residents deserve fair treatment and full coverage.
Louis Law Group stands ready to help you navigate the insurance maze, ensure compliance with Florida law, and get the payout your home recovery needs.
Have you reviewed your Tower Hill policy recently to ensure you're truly protected when it matters most?
Contact Louis Law Group today for a free consultation. Call 833-657-4812 or submit a free case evaluation form to get started. Don’t wait—let us help you take the first step toward justice and financial recovery.
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You can expect transparent communication, prompt updates, and a commitment to achieving the best possible outcome for your case.
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We like to simplify our intake process. From submitting your claim to finalizing your case, our streamlined approach ensures a hassle-free experience. Our legal team is dedicated to making this process as efficient and straightforward as possible.
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