Tower Hill Insurance in Melbourne, FL: Need to Know Before Filing a Claim
5/19/2025 | 6 min read

Melbourne, Florida, is known for its beachside charm and growing communities—but with that growth comes exposure to unpredictable weather, flooding, and property damage. Many residents turn to Tower Hill Insurance for peace of mind, yet filing a claim after property damage isn’t always straightforward.
If you're dealing with a Tower Hill Insurance claim in Melbourne, this guide will help you navigate the process—from understanding what your policy covers to what steps to take when you feel short-changed. Whether it’s a burst pipe, hurricane damage, or a denied roof claim, we'll break down how to protect your rights and maximize your recovery.

Overview of Tower Hill Insurance Coverage in Melbourne
Tower Hill Insurance offers a variety of property insurance policies to Florida homeowners, including:
Standard Homeowners Insurance: Covers damage due to fire, storms, theft, and more.
Flood Insurance (optional): Crucial for low-lying areas in Melbourne prone to heavy rains.
Renters & Condo Insurance: Protects personal property and liability.
Builder’s Risk Insurance: For homes under construction or renovation.
These policies can vary widely depending on your home’s location, age, and risk factors. Always review your declarations page and policy exclusions.
TIP: If your home is near the Indian River Lagoon or Melbourne Beach, you may be in a higher flood-risk zone. Consider verifying this via FEMA’s Flood Map Service Center.

Unique Claims Challenges Faced by Melbourne Residents
Melbourne homeowners face several claim-specific issues that often differ from inland cities:
1. Roof Damage from Salt Air and Wind Coastal air speeds up roof degradation. When filing for damage after a storm, Tower Hill may argue the damage was due to wear and tear, not a covered peril.
2. HVAC and Mold Issues from Humidity High humidity can cause mold and HVAC system breakdowns. Claims involving mold are frequently denied unless mold coverage is explicitly added to the policy.
3. Disputes Over Temporary Relocation Costs If your home is uninhabitable, Tower Hill may cover Additional Living Expenses (ALE)—but only under specific conditions. These claims are often underpaid or delayed.

Steps to Take When Your Claim Is Denied or Underpaid
If you feel that your Tower Hill claim isn’t being handled fairly, follow these action steps:
Request the Adjuster's Full Report
- Ask for a detailed explanation of the decision in writing. This will help you identify if anything was missed or misinterpreted.
Get an Independent Damage Estimate
- A licensed public adjuster in Melbourne can give you a second opinion on the repair cost. This often reveals large discrepancies.
Maintain a Damage Log
- Create a timeline with photos, receipts, and communications. This builds a strong foundation if a legal dispute arises.
Know Your Legal Rights
- Under Florida Statute § 627.70131, insurers are required to acknowledge and respond to claims promptly. Violations may constitute bad faith.

Why Work With Louis Law Group?
If Tower Hill delays your claim, denies it without reason, or pays far less than needed, Louis Law Group can step in. We serve homeowners throughout Brevard County, including Melbourne and Palm Bay.
Here’s how we help:
Claim Disputes: We challenge lowball settlements or wrongfully denied claims.
Policy Review: We identify overlooked coverages or exclusions being misused.
Legal Action: If needed, we take insurers to court for bad faith behavior.
Visit our Melbourne claim resource page: How to File a Dispute with Your Insurance Company
FAQs
Q: Does Tower Hill cover water damage from a leaking AC unit?
A: It depends. If the damage is sudden and accidental, it may be covered. If it’s due to maintenance neglect, the claim could be denied.
Q: Can I cancel my Tower Hill policy mid-term if I'm unhappy?
A: Yes, but you may be subject to a short-rate cancellation penalty. Always have a new policy lined up before canceling.
Q: What if my mortgage company got the insurance check?
A: Tower Hill often issues checks payable to both you and your lender. You'll need your lender to endorse the check, often after an inspection.
Q: Can I sue Tower Hill Insurance?
A: Yes, if you can prove bad faith, breach of contract, or unfair claims practices. Louis Law Group can help determine if you have a case.
Conclusion
Living in Melbourne means preparing for tropical storms, heavy rain, and the occasional mold outbreak. That’s why you pay premiums to Tower Hill—to be protected when disaster strikes.
But if your claim is unfairly denied or delayed, it’s crucial to act fast and understand your rights under Florida law. With the help of experienced professionals like Louis Law Group, you don’t have to face the process alone.
Is your insurance company truly giving you the protection you paid for—or is it time to take action?
Contact Louis Law Group today for a free consultation. Call 833-657-4812 or submit a free case evaluation form to get started. Don’t wait—let us help you take the first step toward justice and financial recovery.
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You can expect transparent communication, prompt updates, and a commitment to achieving the best possible outcome for your case.
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We like to simplify our intake process. From submitting your claim to finalizing your case, our streamlined approach ensures a hassle-free experience. Our legal team is dedicated to making this process as efficient and straightforward as possible.
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