Text Us

Filing a Tower Hill Insurance Claim in Plantation: A Smart Homeowner’s Guide

6/16/2025 | 7 min read

Filing a Tower Hill Insurance Claim in Plantation: A Smart Homeowner’s Guide

Plantation, Florida is known for its lush neighborhoods, tropical trees, and family-friendly atmosphere. But like much of South Florida, it’s not immune to property risks—especially from storms, strong winds, and hidden water damage. If you’re a homeowner here, one serious weather event can turn into a financial nightmare.

That’s why many locals rely on Tower Hill Insurance Exchange. It’s a Florida-based insurance company offering property coverage tailored to our state’s unique weather conditions.

However, just having insurance doesn’t guarantee a smooth claims process. Filing wrong, missing paperwork, or not knowing your rights can lead to underpayment—or even total denial. This guide will walk you through the claim process, highlight common traps, and show how Louis Law Group can help if things go wrong.

Tower Hill Prime Insurance Company logo

What Is Tower Hill Insurance Exchange?

Tower Hill Insurance Exchange is a member-based insurance provider focused on property insurance for Florida homeowners, condo owners, and renters. The “exchange” model means you’re part of a pool of policyholders who share in the risks and resources.

Tower Hill policies are designed to help you:

  • Pay for home repairs after covered damage

  • Replace personal belongings if they’re destroyed or stolen

  • Cover temporary living expenses if your home becomes unlivable

Tower Hill is known for offering localized support—but even so, policyholders must be proactive and informed to get fair results.

🔗 What to Do If Your Claim Is Denied in Florida

Does Insurance in Killeen Cover a Water Drip from the Ceiling

What Types of Damage Does Tower Hill Cover in Plantation?

Here’s a breakdown of what you can typically expect from a Tower Hill homeowners policy in Plantation:

✅ Covered:

  • Windstorm damage (including hurricanes)

  • Roof damage from storms or fallen trees

  • Water damage from burst pipes or A/C overflow

  • Smoke or fire damage

  • Theft or vandalism

  • Loss of use (hotel stays, meals, etc., if your home is uninhabitable)

🚫 Not Covered (Unless You Add It):

  • Flood damage from rising water (requires a separate flood policy)

  • Neglect or maintenance issues

  • Damage caused before your policy started

Steps to Take Immediately in Water Leaking from Ceiling in Houston

How to File a Tower Hill Claim the Right Way

Follow these steps to file a strong, well-documented claim:

Step 1: Act Fast

  • Report damage as soon as possible—ideally within 48 hours. Call Tower Hill or log into their online claim portal to start the process.

Step 2: Collect Detailed Evidence Take multiple photos and videos showing:

  • The damaged area (close-up and wide shots)

  • The source of the damage (e.g., a fallen tree, cracked ceiling)

  • The surrounding areas that were also affected

📌 Tip: Use a phone app that timestamps photos automatically.

Step 3: Make Emergency Repairs

  • Stop further damage—patch the roof, mop up water, or board broken windows. Save all receipts for reimbursement.

Step 4: Cooperate With the Adjuster

  • Tower Hill will assign an adjuster to inspect your home. Be present if possible and provide a summary of events, photos, and receipts.

Step 5: Follow Up With Documentation Upload or email:

  • Repair estimates

  • Invoices

  • Temporary living expenses

  • Photos and video files

Keep all communication professional and saved in case there’s a dispute later.

What to Do Immediately When You Notice the Drip from Ceiling

Problems You Might Face—And How to Prevent Them

Even valid claims can hit roadblocks. Here are common issues Plantation homeowners face:

  • Low initial offers that don’t reflect actual repair costs

  • Delays in getting adjuster appointments or approvals

  • Denials due to “pre-existing damage”

  • Requests for endless documentation

  • Coverage disputes over what’s included

Most issues stem from miscommunication, missing paperwork, or unclear damage descriptions.

🔗 How to Dispute Insurance Claim Decisions

Blog Image

How Louis Law Group Can Assist With Tower Hill Claims in Plantation

Sometimes, doing everything right still isn’t enough. If your Tower Hill claim is delayed, denied, or undervalued, you don’t have to face it alone.

Louis Law Group can help by:

  • Reviewing your policy and comparing it with your adjuster’s decision

  • Appealing unfair denials or negotiating higher offers

  • Handling communications and legal filings, so you don’t have to

  • Representing you in court, if needed

Our team has helped thousands of Florida homeowners protect their rights and secure fair compensation.

🔗 Tower Hill Insurance Exchange Claims in Deltona: A Step-by-Step Guide for Homeowners

Blog Image

FAQs About Tower Hill Insurance in Plantation

Is flood coverage included in Tower Hill policies? No, flood damage from rising water is not covered unless you purchase a separate flood insurance policy.

Can I use my own contractor instead of Tower Hill’s? Yes. You’re not required to use their vendors, but your contractor should be licensed and provide detailed documentation.

How long does a Tower Hill claim usually take? Straightforward claims may be settled in 30–60 days. More complex or disputed claims can take longer.

What if Tower Hill underpays my claim? You can dispute the payout amount and request a re-evaluation—or hire legal help to negotiate or litigate on your behalf.

Can I reopen a closed claim? Yes, in many cases. If new damage is discovered or if the situation worsens, you may reopen the claim or file a supplemental request.

Conclusion

Owning a home in Plantation comes with responsibility—and when disaster strikes, having the right insurance partner matters. Tower Hill Insurance Exchange offers strong coverage, but to get the compensation you deserve, you must file carefully, follow up promptly, and stand your ground when needed.

If your claim is under review, stalled, or denied, Louis Law Group is here to guide you, protect your rights, and help you get the recovery you’re owed.

Is your insurance claim helping you rebuild—or holding you back?

Contact Louis Law Group today for a free consultation. Call 833-657-4812 or submit a free case evaluation form to get started. Don’t wait—let us help you take the first step toward justice and financial recovery.

How it Works

No Win, No Fee

We like to simplify our intake process. From submitting your claim to finalizing your case, our streamlined approach ensures a hassle-free experience. Our legal team is dedicated to making this process as efficient and straightforward as possible.

You can expect transparent communication, prompt updates, and a commitment to achieving the best possible outcome for your case.

Free Case Evaluation

Let's get in touch

We like to simplify our intake process. From submitting your claim to finalizing your case, our streamlined approach ensures a hassle-free experience. Our legal team is dedicated to making this process as efficient and straightforward as possible.

290 NW 165th Street, Suite M-500, Miami, FL 33169