Tower Hill Insurance Exchange in North Miami: A Homeowner’s Guide
6/21/2025 | 6 min read

Located in a hurricane-prone region of South Florida, North Miami homeowners must take property insurance seriously. Choosing the right insurance provider can be the difference between financial recovery and overwhelming losses. One name familiar to Florida residents is Tower Hill Insurance Exchange—a unique type of insurer built on the idea of shared responsibility among policyholders.
If you're insured through Tower Hill or considering a policy in North Miami, this guide will explain how the exchange works, how to file claims, and how to handle issues like underpayment or denial.

What Is Tower Hill Insurance Exchange?
Unlike traditional insurance companies, Tower Hill Insurance Exchange is a reciprocal insurer. This means it’s owned by its policyholders, called subscribers, who pool resources to share risks and profits.
Key Features:
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Subscriber Savings Account (SSA): As a member, you may share in Tower Hill's financial success if the company earns a surplus. These funds accumulate over time.
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Managed Locally: While managed by Tower Hill Risk Management, the Exchange’s operations remain Florida-focused—an advantage when it comes to understanding local risks like hurricanes or flood surges.
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Backed by FIGA: Because it’s an admitted carrier, Tower Hill Insurance Exchange is backed by the Florida Insurance Guaranty Association, which may offer protection if the insurer becomes insolvent.
Learn more about reciprocal insurance from the National Association of Insurance Commissioners.

Policy Options for North Miami Residents
Tower Hill Insurance Exchange offers flexible options tailored for Florida homeowners, including:
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HO-3 Homeowners Policy: Covers your home’s structure, personal property, and liability. This is the standard homeowners policy for single-family residences.
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HO-6 (Condo Owners Insurance): Popular in North Miami’s condo communities, this protects your unit’s interior, contents, and liability.
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Flood Insurance: Required in many low-lying areas of North Miami but not included in standard policies. You can purchase it separately through the NFIP or a private insurer.
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Windstorm Coverage: Essential in coastal areas like North Miami and usually subject to a percentage-based deductible.

Filing a Claim with Tower Hill in North Miami
When your property is damaged, whether from a tropical storm or burst pipe, filing a claim quickly and correctly is crucial. Here’s a step-by-step breakdown for North Miami residents:
Step 1: Document the Damage
- Take clear photos and videos of the damaged areas. If possible, gather before-and-after images. Save any repair receipts, especially for temporary fixes.
Step 2: Prevent Further Damage
- Make temporary repairs to reduce further harm (like boarding up windows or covering a leaking roof). This is typically required by your policy.
Step 3: Report the Claim
- Use Tower Hill’s Customer Portal or call their claims hotline at 800-342-3407. Report the damage promptly and retain the claim number.
Step 4: Submit Supporting Documents
- Send all supporting evidence, including receipts, estimates, and photos, to [email protected], making sure to reference your claim number in the subject line.
Step 5: Attend the Adjuster Visit
- Be available when the claims adjuster inspects your property. Walk them through all the damage and clarify anything that may not be immediately visible.

How Louis Law Group Helps North Miami Homeowners
If your claim is underpaid, delayed, or denied, you don’t have to fight the insurance company alone. Louis Law Group has helped thousands of Florida homeowners—including those in North Miami—navigate insurance disputes.
We can help you:
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Clarify Your Policy Coverage: We interpret complex policy language in plain English.
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Negotiate Fair Settlements: Our attorneys negotiate directly with insurers when lowball offers are made.
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Pursue Legal Action: If needed, we file lawsuits to recover full compensation.
Related: Tower Hill Insurance Exchange in Daytona Beach: What Homeowners Should Know
We’re familiar with local contractors, damage patterns, and the claims behavior of insurers like Tower Hill. We can give you the advantage when it matters most.

FAQs for Tower Hill Policyholders in North Miami
Q: Does Tower Hill cover mold damage from water leaks? Tower Hill may cover mold damage if it is the result of a covered peril like a sudden burst pipe. Mold due to long-term leaks may be excluded. Always document the source of water.
Q: What’s the hurricane deductible for my area? Most hurricane deductibles in North Miami are 2%–5% of your home’s insured value. A $400,000 home with a 2% deductible means you pay $8,000 before coverage begins.
Q: Can I request a second inspection if I disagree with the adjuster? Yes. You have the right to submit an independent estimate and request a reinspection or supplemental claim.
Q: Are assessments of older homes treated differently? Yes. Homes built before modern building codes may require custom assessments. You may also be eligible for mitigation credits if you’ve installed storm-resistant upgrades.
Conclusion: Smart Insurance Moves for North Miami Residents
Living in North Miami offers sun, culture, and coastal charm—but also a high risk of property damage. Choosing a flexible, Florida-focused insurer like Tower Hill Insurance Exchange is a strong first step. But understanding your policy and filing correctly is just as important.
If you’re overwhelmed by the process or feel like your claim isn’t being handled fairly, Louis Law Group is here to protect your rights. With deep experience in North Miami property insurance law, we’ll help you pursue the full recovery you’re entitled to.
Are you confident your insurance claim is being handled properly in North Miami—or is it time to bring in experienced legal support to protect your home and finances?
Contact Louis Law Group today for a free consultation. Call 833-657-4812 or submit a free case evaluation form to get started. Don’t wait—let us help you take the first step toward justice and financial recovery.
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You can expect transparent communication, prompt updates, and a commitment to achieving the best possible outcome for your case.
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We like to simplify our intake process. From submitting your claim to finalizing your case, our streamlined approach ensures a hassle-free experience. Our legal team is dedicated to making this process as efficient and straightforward as possible.
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