Filing Property Insurance Claims Through Tower Hill Insurance Exchange in Margate
6/23/2025 | 8 min read

Margate, a suburban community in Broward County, is no stranger to Florida’s unpredictable weather patterns and infrastructure-related risks. From strong wind events to aging plumbing systems, property damage can happen quickly and unexpectedly.
To safeguard against these risks, many residents rely on Tower Hill Insurance Exchange, a prominent Florida-based provider. But when it comes time to file a claim, policyholders often encounter roadblocks—such as vague communication, undervalued estimates, or outright denials. This guide is designed to help Margate homeowners navigate the Tower Hill claims process with confidence and know when legal intervention is necessary.

What Is Tower Hill Insurance Exchange?
Tower Hill Insurance Exchange is a reciprocal insurance company, meaning its policyholders are also members, sharing risk and responsibility. The company offers:
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Homeowners and condo policies
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Windstorm and hurricane coverage
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Flood insurance options
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Additional Living Expense (ALE) coverage
While their marketing promises customer-first protection, real-world experiences for some Margate residents suggest otherwise—particularly when claims are delayed or payouts are too low.
🏛️ Consumer Protection Resource: Florida Department of Financial Services – File a Complaint or Get Help

Common Property Claims in Margate
Margate’s aging infrastructure, subtropical climate, and proximity to coastal weather systems create a mix of insurance risks, including:
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Roof damage from strong winds or falling tree branches
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Interior water damage from pipe leaks or burst appliances
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Fire or smoke damage due to outdated electrical systems
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Storm-related flooding or power surges
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Mold growth in poorly ventilated attics or crawl spaces
Having a Tower Hill policy is only the first step. How you prepare, document, and follow up on your claim makes the difference.
📘 Louis Law Group Article: What to Do After Discovering Hidden Property Damage

How to File a Tower Hill Insurance Claim in Margate
Here’s a step-by-step process that Margate homeowners can follow to strengthen their claim:
Step 1: Initiate the Claim Promptly
- Visit Tower Hill’s online portal or call their claims hotline. Provide accurate information about when and how the damage occurred.
Step 2: Photograph and Record the Damage
- Use time-stamped photos and videos. Record even minor damage—it may affect future claims or supplemental filings.
Step 3: Hire a Local Contractor for an Estimate
- A professional estimate gives you a baseline to compare against Tower Hill’s adjuster’s report.
Step 4: Keep All Communication in Writing
- Whenever possible, use email or the claims portal for updates and documentation. Avoid relying solely on phone calls.
Step 5: Track the Legal Timeline
- Florida law gives Tower Hill 14 days to acknowledge your claim and 90 days to issue a decision.

Warning Signs: When the Claim Isn’t Going as It Should
If you notice any of the following, your claim may be mishandled:
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You’ve been asked to submit documents multiple times
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Tower Hill’s adjuster only performed a surface-level inspection
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The claim was partially approved without addressing all damages
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The settlement doesn’t cover full repair costs
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No clear explanation was given for a delay or denial
If any of these apply, you may be dealing with a bad faith insurance practice—and it’s time to consult an attorney.

Why Margate Homeowners Should Consider Legal Help
The longer your claim drags out, the more costly the repairs become—and insurance companies may count on you giving up. If you’re in Margate, legal help may be your best option if:
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Your claim has gone unanswered for weeks
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Tower Hill’s offer is far below contractor quotes
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You’re being blamed for the damage with no supporting evidence
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The insurer denies your claim based on unclear exclusions
Louis Law Group represents Margate residents in insurance disputes every day, helping policyholders level the playing field when insurers delay, deny, or underpay.

How Louis Law Group Assists Policyholders in Margate
We provide personalized legal support for property insurance disputes and work directly with insurers to fight for fair compensation.
Our services include:
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Reviewing your policy for coverage gaps or legal misinterpretations
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Negotiating improved settlements based on real-world damage
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Escalating claims through formal complaints or lawsuits if needed
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Ensuring you meet all deadlines and document requirements
We bring both the legal expertise and local understanding of Margate’s building regulations and risk zones.
🔎 More Guidance: Filing Property Insurance Claims With Tower Hill Insurance Exchange

FAQs: Tower Hill Insurance in Margate
Q: Can I reopen a closed claim if new damage is discovered? A: Yes. You can request a supplemental claim, especially if new damage relates to the original incident.
Q: Is damage from tree roots covered by Tower Hill? A: Not usually. Most standard policies exclude landscaping-related damage unless it impacts your foundation or pipes.
Q: Can I change contractors if I’m unhappy mid-repair? A: Yes, but keep documentation and communicate changes to the insurer to avoid coverage issues.
Q: Does Tower Hill provide temporary housing during repairs? A: Only if your policy includes Additional Living Expense (ALE) coverage. Check your declarations page.
Q: Can I use my own public adjuster in Margate? A: Absolutely. Florida law permits you to hire a licensed public adjuster to advocate on your behalf during claims.
Conclusion: Protecting Your Home and Your Rights in Margate
Whether you’re dealing with wind damage, flooding, or structural issues, filing an insurance claim with Tower Hill Insurance Exchange is only part of the battle. Many Margate homeowners don’t realize until it’s too late that getting a fair payout can take persistence—and sometimes legal pressure.
If your claim has stalled, been denied, or undervalued, Louis Law Group is here to help Margate residents recover what they’re owed. We combine legal strategy with local knowledge to make sure your claim gets the attention it deserves.
Are you dealing with a delayed or denied Tower Hill claim in Margate?
Contact Louis Law Group today for a free consultation. Call 833-657-4812 or submit a free case evaluation form to get started. Don’t wait—let us help you take the first step toward justice and financial recovery.
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We like to simplify our intake process. From submitting your claim to finalizing your case, our streamlined approach ensures a hassle-free experience. Our legal team is dedicated to making this process as efficient and straightforward as possible.
You can expect transparent communication, prompt updates, and a commitment to achieving the best possible outcome for your case.
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We like to simplify our intake process. From submitting your claim to finalizing your case, our streamlined approach ensures a hassle-free experience. Our legal team is dedicated to making this process as efficient and straightforward as possible.
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