Tower Hill Insurance Exchange in Florida: What Homeowners Need to Know Before Choosing a Policy

Florida homeowners know that protecting their homes from hurricanes, floods, and storm damage isn’t just important—it’s essential. One insurance provider many Floridians turn to is Tower Hill Insurance Exchange, a unique insurance model that offers both security and shared responsibility.

In this article, we'll break down how Tower Hill Insurance Exchange works, the coverage it offers, and what to do if your claim is denied or underpaid. We’ll also explore how Louis Law Group can support you when navigating complex insurance issues in Florida.

What Is Tower Hill Insurance Exchange?

Tower Hill Insurance Exchange is a reciprocal insurer, meaning it operates differently from traditional insurance companies. Instead of being owned by shareholders, it's owned by subscribers (policyholders) who agree to insure one another. It is underwritten by Tower Hill Risk Management, which handles day-to-day operations, claims, and customer service.

This structure promotes a mutual interest in minimizing risks and can potentially lead to cost savings in the long term through profit sharing via a Subscriber Savings Account.

✅ For more insights on how homeowner claims work in Florida, check out this guide from Louis Law Group.

How Is a Reciprocal Insurer Different?

A reciprocal insurance exchange is essentially a group of individuals or entities who agree to share insurance risks. Unlike big corporations driven by profits, reciprocal insurers aim to balance risk and savings among their members.

Key Differences:

• Ownership: Members (not shareholders) own the company.

• Profits: Surpluses are returned to members.

• Governance: Members elect an attorney-in-fact to manage the exchange.

This model can be especially beneficial in Florida, where high claims from natural disasters often lead to premium hikes. With Tower Hill Exchange, members can potentially benefit from the group's success.

Coverage Options Available Through Tower Hill

Tower Hill offers a wide range of personal insurance policies designed specifically for Florida’s climate and risks. Coverage includes:

• Homeowners Insurance: Covers the structure, personal belongings, liability, and loss of use.

• Condo Insurance: Ideal for condo owners looking to protect interior structures and belongings.

• Renters Insurance: Covers your personal property and liability in a rental unit.

• Landlord Insurance: Designed for property owners renting out homes or apartments.

• Mobile Home Insurance: Includes coverage for damage from windstorms and hurricanes.

• Flood Insurance: Available through the National Flood Insurance Program (NFIP).

💡 Want to know more about your rights after flood damage? Read the Louis Law Group resource on flood insurance claims.

How to File a Claim with Tower Hill in Florida

If your home is damaged by a storm, pipe burst, or any covered event, follow these steps to file a claim with Tower Hill:

• Secure Your Property: Prevent further damage by covering exposed areas or shutting off water.

• Document the Damage: Take clear photos or videos before cleaning up.

Report the Claim:

• Visit www.thig.com

• Call 800-342-3407

• Email: [email protected]

• Track Your Claim: Use Tower Hill’s customer portal or mobile app.

Be sure to keep receipts, estimates, and records of all communications.

When to Seek Legal Help

If your insurance claim is denied, delayed, or underpaid, contacting a property insurance attorney can make a big difference. At Louis Law Group, we help homeowners across Florida:

• Review policy terms and assess claim denials

• Negotiate with insurers for fair payouts

• File lawsuits when necessary to recover damages

We work on a contingency basis—you don’t pay unless we win. We’ve helped homeowners in Miami, Orlando, Tampa, and everywhere in between stand up to insurance companies.

Frequently Asked Questions (FAQs)

Q: Is Tower Hill Insurance Exchange available outside Florida?

A: No. Tower Hill Insurance Exchange policies are only available in Florida.

Q: What is a Subscriber Savings Account?

A: It’s a profit-sharing account where members receive distributions if the company performs well.

Q: How long does Tower Hill take to settle claims?

A: It varies, but most claims are reviewed within 14–30 days. Major storms may extend the timeline.

Q: Can I switch from Tower Hill Insurance Exchange to another insurer?

A: Yes, you can switch providers at any time, though early cancellation may involve fees.

Q: What’s the best way to contact Tower Hill for support?

A: Call 800-342-3407 or use the customer portal for account and claims support.

Conclusion

Choosing the right insurance provider in Florida is more than just comparing premium rates—it’s about finding a company that will stand by you when disaster strikes. Tower Hill Insurance Exchange offers a collaborative insurance model that appeals to many Floridians. However, like any insurer, claims can become complicated.

That’s where the Louis Law Group can help. If your claim is denied, delayed, or underpaid, our legal team will fight for your rights so you can recover and rebuild.

Are you confident that your Tower Hill policy will fully protect your home when you need it most?

Contact Louis Law Group today for a free consultation. Call 833-657-4812 or submit a free case evaluation form to get started. Don’t wait—let us help you take the first step toward justice and financial recovery.