Tower Hill Insurance Claims in Boca Raton: Know Your Rights
5/19/2025 | 7 min read

Tower Hill Insurance is a well-known provider of homeowners insurance in Florida, including in Boca Raton. As one of the state’s major insurers, Tower Hill offers policies that cover damages from hurricanes, water leaks, fires, and more. However, like many insurance companies, Tower Hill doesn't always make the claims process easy.
Whether you're a new policyholder or dealing with an active claim, it's important to understand your rights and the best steps to take if problems arise. Working with professionals like the team at Louis Law Group can provide essential support when insurance issues get complicated.

Common Insurance Claims Covered by Tower Hill
Tower Hill policies generally cover the following types of claims:
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Hurricane and Windstorm Damage: Boca Raton is hurricane-prone, and Tower Hill typically includes windstorm coverage with deductibles specific to hurricanes.
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Water Damage: Sudden pipe bursts or plumbing failures are usually covered, but long-term leaks may be denied due to "neglect."
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Fire Damage: Structural damage, smoke damage, and loss of personal belongings often fall under this category.
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Mold Claims: These are more complex and usually depend on whether the mold is the result of a covered water damage event.
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Theft or Vandalism: This includes loss or damage due to unlawful entry into your home.
Each of these categories involves different documentation and timelines for filing. Be aware of policy exclusions and limits—Tower Hill may cover one part of a claim while denying others.

Issues Homeowners Face When Filing Claims
Unfortunately, many Boca Raton residents experience delays or denials when dealing with Tower Hill Insurance. Common issues include:
Claim Denials Without Proper Explanation: Some homeowners receive vague reasons or no clear basis for denial.
Lowball Settlements: Offers that don’t reflect the actual cost to repair or replace damage.
Excessive Documentation Requests: Policyholders may be buried in paperwork, causing frustration and delays.
Unreturned Calls or Poor Communication: Adjusters may not respond promptly, leaving homeowners in limbo.
These tactics may feel like intimidation or bureaucracy, but they’re common in the insurance industry. Knowing how to navigate them—or having a legal expert handle them—is key.

What to Do If Your Claim Is Denied or Delayed
If your Tower Hill Insurance claim is denied or delayed, here are the steps to follow:
1. Request a Written Explanation: Always ask for a detailed denial letter.
2. Review Your Policy: Compare the denial to your policy’s language. Look for inconsistencies.
3. Gather Evidence: Collect photos, estimates, repair invoices, and any correspondence with Tower Hill.
4. Consider Filing an Appeal: Florida law gives you the right to challenge unfair decisions.
5. Speak to an Attorney: A legal team familiar with Tower Hill and Florida insurance law can step in quickly and effectively.
See this detailed post on how to dispute a denied claim from Louis Law Group for more steps.

How Louis Law Group Helps Policyholders
Louis Law Group has years of experience representing Boca Raton homeowners against insurance companies, including Tower Hill. Here's how they can help:
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Policy Review and Legal Advice: They’ll explain exactly what coverage you have and if you’ve been treated unfairly.
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Claim Filing Assistance: Making sure your documentation is complete and filed on time.
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Appeals and Litigation: If your claim is wrongly denied or delayed, they can negotiate or take legal action.
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No Fees Unless You Win: They often work on a contingency basis, which means no upfront costs.
If you're feeling overwhelmed by the insurance process, consulting Louis Law Group could make the difference in receiving the compensation you deserve.

Practical Tips for Filing a Strong Claim
To increase your chances of a successful claim with Tower Hill:
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Take Photos Immediately: Document all damage with timestamps.
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Secure Temporary Repairs: Prevent further damage but keep receipts.
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Log All Communication: Save emails and make notes of phone calls.
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Stay Within Deadlines: Florida typically allows 3 years for hurricane-related claims—but faster is better.
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Get a Second Opinion: Hire a public adjuster or contractor to provide your own estimate.
For more guidance, read tips for navigating insurance claims by Louis Law Group.
Frequently Asked Questions
Q: How long does Tower Hill take to process a claim in Boca Raton?
A: Florida law requires insurers to respond within 14 days and resolve claims within 90 days, but many claims are delayed. Legal action may speed this up.
Q: What should I do if Tower Hill undervalues my claim?
A: Get your own estimate and contact an attorney. This is a common tactic that can be challenged.
Q: Can Tower Hill deny a claim for pre-existing damage?
A: Yes, but they must prove the damage existed before the covered event. Disputing this often requires documentation and expert support.
Q: Is mold damage always covered?
A: No. It usually depends on the cause. If it's tied to a covered water event, it may be eligible.
Q: How can an attorney help with a Tower Hill claim?
A: Attorneys can appeal, negotiate, or litigate claims that are denied, delayed, or underpaid, often without upfront fees.
Conclusion
Filing an insurance claim with Tower Hill in Boca Raton can be a frustrating process, especially when you're already dealing with property damage. Knowing your rights, documenting thoroughly, and getting professional support are the best ways to protect yourself.
If you're dealing with a denied or delayed claim, Louis Law Group can help you understand your options and fight for what you're owed. Don’t let an insurance company leave you in the dark—are you prepared to take the next step toward a fair settlement?
Contact Louis Law Group today for a free consultation. Call 833-657-4812 or submit a free case evaluation form to get started. Don’t wait—let us help you take the first step toward justice and financial recovery.
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We like to simplify our intake process. From submitting your claim to finalizing your case, our streamlined approach ensures a hassle-free experience. Our legal team is dedicated to making this process as efficient and straightforward as possible.
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