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Tower Hill Homeowners Insurance in Kissimmee: Contact Details, Claims Help & Legal Support

5/29/2025 | 5 min read

Tower Hill Homeowners Insurance in Kissimmee: Contact Details, Claims Help & Legal Support

Living in Kissimmee, Florida, offers sunshine and proximity to major attractions—but also brings risks like storms and hurricanes. That’s why many homeowners turn to Tower Hill Insurance to protect their homes and belongings. If you're a policyholder here, it’s important to know how to reach Tower Hill, what steps to follow if damage occurs, and when to seek professional help.

This guide will walk you through everything you need to know, including how to file a claim and what to do if your claim hits a roadblock.

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Tower Hill Homeowners Insurance Claims Phone Number in Kissimmee

Here are the most important contact numbers for Tower Hill policyholders in Kissimmee:

  • Main Claims Number: 800-342-3407 (Available 24/7)

  • Flood Claims Hotline: 877-254-6819

  • Customer Service: 800-342-3407

  • CastleCare Repair Network: 844-TOWER-11 (844-869-3711)

You can also submit claims online through their Claims Center.

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How to File a Tower Hill Insurance Claim in Kissimmee

Call Tower Hill Immediately

  • Report your loss as soon as you discover it. Delays may result in claim complications.

Document Everything

  • Take clear photos or videos of the damage, receipts for temporary repairs, and any relevant property records.

Secure the Property

  • Prevent further damage (e.g., cover broken windows, shut off water leaks) but do not start permanent repairs until an adjuster inspects the site.

Meet the Adjuster

  • A Tower Hill representative will assess your property and ask questions. Be prepared with documents and a list of lost/damaged items.

Track and Follow Up

  • Keep track of your claim number and follow up regularly for updates. Use the Tower Hill Portal for easy status checks.
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When to Contact Louis Law Group for Help in Kissimmee

Sometimes, homeowners face delays, underpaid claims, or outright denials from Tower Hill. When this happens, legal guidance can make a huge difference. Louis Law Group, based in Florida, helps Kissimmee residents with:

  • Reviewing denied or underpaid claims

  • Filing formal disputes with insurance companies

  • Representing homeowners in insurance-related legal cases

They also offer free consultations to review your case. For more information, check out their Homeowners Insurance Claim Guide.

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FAQs for Kissimmee Homeowners

Q: How long does Tower Hill typically take to settle a claim in Kissimmee?

A: Many claims are processed within 30 days, but complex or disputed claims may take longer. Florida statutes (like § 627.70131) require insurers to pay or deny claims within 90 days.

Q: Can I choose my own contractor instead of CastleCare?

A: Yes, you can. While Tower Hill offers CastleCare as a resource, you’re not obligated to use them. Make sure any contractor you hire is licensed in Florida.

Q: What’s an “AOB” and how does it affect my claim?

A: An Assignment of Benefits (AOB) allows a third party (like a contractor) to handle your claim directly. Be cautious—Florida has seen abuse in this area. Learn more from MyFloridaCFO.

Q: Can my premiums increase after filing a claim?

A: Yes, in some cases. While filing one claim might not affect your rates, multiple claims within a short period might.

Q: What should I do if Tower Hill delays or denies my claim unfairly?

A: If you believe Tower Hill is acting in bad faith, you may file a complaint with the Florida Office of Insurance Regulation.

Conclusion: Protecting Your Home in Kissimmee with Confidence

Tower Hill homeowners insurance offers peace of mind to residents in Kissimmee, but filing a claim and getting fair treatment isn’t always simple. Knowing how to contact Tower Hill, properly documenting your claim, and understanding your policy rights are vital steps. If problems arise, resources like Florida’s regulatory bodies and trusted legal professionals like Louis Law Group can help you protect your home and rights.

Are you fully prepared to handle your homeowners insurance claim in Kissimmee if disaster strikes?

Contact Louis Law Group today for a free consultation. Call 833-657-4812 or submit a free case evaluation form to get started. Don’t wait—let us help you take the first step toward justice and financial recovery.

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We like to simplify our intake process. From submitting your claim to finalizing your case, our streamlined approach ensures a hassle-free experience. Our legal team is dedicated to making this process as efficient and straightforward as possible.

You can expect transparent communication, prompt updates, and a commitment to achieving the best possible outcome for your case.

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We like to simplify our intake process. From submitting your claim to finalizing your case, our streamlined approach ensures a hassle-free experience. Our legal team is dedicated to making this process as efficient and straightforward as possible.

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