Strategies for Dealing with Tower Hill Insurance Group Claims in Sunrise, Florida

Property damage can be emotionally and financially overwhelming. If you live in Sunrise, Florida, and are insured with Tower Hill Insurance Group, the claim process may feel like unfamiliar territory. Whether you’re dealing with wind damage, roof leaks, or flooding, understanding how to properly navigate your claim is key to recovering fully.

This article breaks down proven strategies to manage your Tower Hill claim in Sunrise—from initial filing to follow-ups and dispute resolution. If you’ve experienced delays or feel stuck, these insights will help you take back control.

What to Know About Tower Hill Insurance Group in Sunrise

Tower Hill Insurance Group is a popular choice among Sunrise homeowners due to their range of policies covering hurricanes, storms, and standard home damage. However, not every claim goes smoothly, especially when large numbers of policyholders are filing after major weather events.

Here’s what you should understand:

• Most Tower Hill policies include deductibles for hurricane-related damage.

• Claims can be filed online or over the phone.

• Adjusters are assigned to inspect and evaluate your losses.

• Communication delays are common during peak claim periods.

Being aware of this process puts you in a stronger position when filing and following up.

Why Tracking Your Claim Status Matters

Filing your insurance claim is just the beginning. Many homeowners assume the insurer will handle everything—but that’s often not the case.

Why staying involved is important:

• Prevent delays: Missing documents or miscommunication can freeze your claim.

• Avoid surprises: You'll be informed of any issues right away.

• Take timely action: If something seems off, you can react quickly.

Sunrise, located in a hurricane-prone region, sees higher-than-average insurance claim activity. That means if you're not checking your claim status regularly, you risk getting lost in the system.

Strategies for Filing and Managing Your Tower Hill Claim

Follow these straightforward strategies to stay in control of your claim:

Strategy 1: Prepare Before Filing

• Take clear photos and videos of the damage.

• Write down dates of the incident and temporary repairs.

• Gather receipts, repair estimates, and a copy of your policy.

Strategy 2: Submit Your Claim Promptly

You can file your claim by:

• Calling Tower Hill at 1-800-342-3407

• Visiting https://www.thig.com

• Be sure to get your claim number and note who you spoke with.

Strategy 3: Use the Online Portal Tower Hill’s claim center lets you:

• Upload photos and documents

• Track your claim status

• Communicate with your assigned adjuster

• Always save screenshots or email confirmations of each upload.

Strategy 4: Follow Up Weekly

• If your adjuster doesn’t respond within 5–7 days, follow up via phone and email. Keep a claim diary with the names, dates, and notes of every conversation.

Common Claim Challenges and Smart Solutions

Even with preparation, you might face roadblocks. Here’s how to tackle them:

Issue: Delayed Adjuster Visits

• If no one shows up for inspection, call Tower Hill and request an urgent re-schedule.

• Fix: Escalate to a claims supervisor and send a follow-up email with photos attached.

Issue: Low Settlement Offers

• You may be offered less than it costs to repair your damage.

• Fix: Submit independent contractor estimates and request a re-evaluation.

Issue: Claim Denial Without Explanation

• Some denials don’t explain why coverage was refused.

• Fix: Ask for a full written explanation. Review your policy and compare it with the denial letter.

For more guidance, check: 👉 Understanding Florida Property Damage Claims

How Louis Law Group Supports Sunrise Homeowners

If your Tower Hill claim in Sunrise is denied, delayed, or underpaid, you don’t have to face the process alone. Louis Law Group helps homeowners get fair outcomes—even when insurance companies push back.

We can help you by:

• Reviewing your policy and claim history

• Filing appeals or formal complaints

• Negotiating or litigating denied claims

With years of experience in South Florida, our attorneys know how to hold insurers accountable while protecting your rights.

FAQs About Tower Hill Claims in Sunrise

Q1: How soon should I file after damage occurs? A: Immediately—don’t wait. Delays in filing can impact eligibility.

Q2: What documents should I include with my claim? A: Photos, receipts, contractor estimates, and any police/fire reports if applicable.

Q3: How long does it take to get paid? A: On average, 30–60 days, but it can vary based on the complexity of your claim.

Q4: Can I hire my own adjuster? A: Yes. You can hire a public adjuster for a second opinion or if you feel your damage was underestimated.

Q5: When should I speak to a lawyer? A: If your claim is ignored, denied, or underpaid—or if weeks go by with no resolution—contact an attorney right away.

Conclusion

Managing a Tower Hill Insurance Group claim in Sunrise doesn’t have to be frustrating. By following the right strategies—submitting your documents early, following up weekly, and staying organized—you can make the process smoother. But if you find yourself battling delays or unfair treatment, Louis Law Group is here to help you get the resolution you deserve.

Are you doing everything you can to protect your home and your insurance rights?

Contact Louis Law Group today for a free consultation. Call 833-657-4812 or submit a free case evaluation form to get started. Don’t wait—let us help you take the first step toward justice and financial recovery.