Strategies for Checking Your American Integrity Claim Status in Florida
7/9/2025 | 7 min read

Waiting on an insurance claim can be stressful—especially if you’ve experienced major property damage from a storm, fire, or plumbing issue. If you're insured through American Integrity Insurance in Florida, understanding how to check your claim status and what to expect next is key to avoiding frustration and unnecessary delays.
This article offers strategies for checking your American Integrity claim status, explaining what each update means and what to do if progress stalls. Whether you’re in Tampa, Miami, Orlando, or anywhere in Florida, these tips can help you take control of your claim.

What Is Claim Status and Why It Matters
Your claim status refers to the current stage of your insurance claim. It typically moves through several phases:
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Submitted – Your claim has been received.
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Under Review – An adjuster is evaluating documentation and details.
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Inspection Scheduled – A physical or virtual inspection is planned.
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Pending Decision – The insurer is calculating payout eligibility.
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Approved/Denied – A final determination is issued.
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Paid – Funds are released.
Knowing where your claim stands helps you decide when to follow up, what documents to prepare, and whether you need legal support.

Where to Check Your American Integrity Claim Status
1. Online via the Claims Portal You can log in to the official claims portal here: 🔗 https://aiicfl.com/
Once logged in, your dashboard will show the current status, any messages from your adjuster, and required next steps.
2. Phone Support Prefer a personal touch? Call their customer support team at: 📞 1-866-277-9871
Have your claim number ready to avoid long wait times.
3. Email Updates Check your inbox and spam folder regularly. Updates on inspections, adjuster notes, or missing documents are often sent via email.
4. Through Your Public Adjuster or Attorney If you're working with a professional, they can monitor the claim and follow up with American Integrity on your behalf.

What to Do If Your Claim Status Hasn’t Changed
It’s common to feel stuck if your claim has been “under review” for weeks. Here’s what to do:
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Reach out weekly for status updates
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Document all communication (emails, calls, portal messages)
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Request a timeline for the next step from your adjuster
Escalate unresolved delays with written complaints to: 📍 Florida Department of Financial Services

Your Legal Rights as a Florida Policyholder
Under Florida Statute § 627.70131, insurers must:
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Acknowledge receipt of a claim within 14 days
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Begin investigation within 14 days of notice
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Make a coverage decision within 90 days
If your claim exceeds these timeframes, you may be entitled to legal remedies or penalties against the insurer.
For more details, review this state guide: 🔗 https://www.flsenate.gov/Laws/Statutes/2023/627.70131

How Louis Law Group Can Help
At Louis Law Group, we’ve helped Florida homeowners statewide resolve insurance claim issues—from unexplained delays to denied payments. If your American Integrity claim feels stalled or mishandled, our legal team can:
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Review your claim file and correspondence
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Send formal legal notices to push your case forward
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File a lawsuit if you're being treated unfairly
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Ensure you receive the full compensation owed
📚 Learn more: 🔗 Filing a Lawsuit Against Your Insurance Company
We’re here to advocate for your rights across Florida—from Jacksonville to Doral, Orlando to Naples.

FAQs About American Integrity Claim Status in Florida
1. How often should I check my claim status? Check at least once a week. Don’t wait longer than 10 days without an update before contacting the insurer.
2. Can I ask for a different adjuster? Yes. If your current adjuster is unresponsive or biased, you can formally request reassignment through the portal or support line.
3. Will checking too often delay my claim? No. In fact, following up consistently shows you’re organized and serious—which may even accelerate the process.
4. Can I speed up a claim that's still under inspection? You can’t skip steps, but you can help by uploading additional documentation proactively and responding quickly to any requests.
5. What happens if my claim status says ‘Denied’? You can appeal. Start by reviewing the denial reason, gathering evidence, and contacting an attorney to dispute it formally.
Conclusion
Whether you're in Doral, Fort Lauderdale, or any city in Florida, tracking your American Integrity Insurance claim status should never feel like a guessing game. By using the portal, maintaining communication, and knowing your legal rights, you can take charge of the process.
If delays, confusion, or denial are holding you back, Louis Law Group is here to step in and advocate for your best outcome. Why wait in the dark when experienced help is just a phone call away?
Have you done everything to move your insurance claim forward in Florida?
Contact Louis Law Group today for a free consultation. Call 833-657-4812 or submit a free case evaluation form to get started. Don’t wait—let us help you take the first step toward justice and financial recovery.
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We like to simplify our intake process. From submitting your claim to finalizing your case, our streamlined approach ensures a hassle-free experience. Our legal team is dedicated to making this process as efficient and straightforward as possible.
You can expect transparent communication, prompt updates, and a commitment to achieving the best possible outcome for your case.
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We like to simplify our intake process. From submitting your claim to finalizing your case, our streamlined approach ensures a hassle-free experience. Our legal team is dedicated to making this process as efficient and straightforward as possible.
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