Insurance Claim Denied – What to Do Next in Texas
5/1/2025 | 4 min read

Introduction
When your insurance claim is denied in Texas, it can feel like hitting a wall. You counted on your policy to protect you, but now you're left wondering what to do next. Whether you're dealing with a health, auto, homeowners, or other type of insurance claim, knowing your options after a denial is crucial. This article breaks down what a denial means, why it might have happened, and what practical steps you can take to fight back.
Understanding Why Your Insurance Claim Was Denied in Texas
The first step is understanding why your claim was denied. Texas law requires insurers to provide a written explanation, but the language can be confusing. Here are common reasons for denials:
-
Policy Exclusions: Your situation may fall outside the specific coverage provided.
-
Missed Deadlines: You may have filed too late or failed to notify the insurer in time.
-
Lack of Documentation: Missing receipts, photos, or evidence can lead to a denial.
-
Nonpayment of Premiums: If your policy lapsed, the insurer won’t pay out.
-
Disputed Liability: The insurer may believe you are at fault or not entitled to compensation.
Always read your denial letter closely and compare it to your original insurance policy.
What to Do Next: Step-by-Step Guide

1. Review the Denial Letter in Detail
Carefully examine the explanation your insurance company gave. Highlight reasons for the denial and note any missing or incorrect information.
2. Check Your Insurance Policy
Compare the denial reason with your policy’s terms. Look for the exact clause the insurer refers to. Sometimes, the denial is based on a misinterpretation or misapplication of your policy.
3. Collect Additional Evidence
If the denial was due to lack of documentation, collect:
-
Photos or videos
-
Medical or repair bills
-
Witness statements
-
Police or incident reports
The more organized your evidence, the stronger your position.
4. Write an Appeal Letter
Most insurance companies have an internal appeal process. Your letter should:
-
Be clear and professional
-
Address the specific denial reasons
-
Include all relevant documents
-
Reference policy terms that support your claim
Texas policyholders often have up to 180 days to appeal after a denial, depending on the type of insurance.
5. File a Complaint with the Texas Department of Insurance (TDI)
If your appeal is ignored or denied again, file a formal complaint with the TDI. They regulate insurance companies and can pressure them to respond fairly. You can file online here: https://www.tdi.texas.gov
6. Seek Legal Help
If you’ve exhausted all administrative remedies or believe the denial was made in bad faith, contact an experienced insurance lawyer. Louis Law Group can help you:
-
Analyze your claim and policy
-
Communicate directly with the insurer
-
File a lawsuit if necessary to recover damages
Legal assistance is especially useful when large sums are at stake or you're dealing with uncooperative insurers.
How Louis Law Group Can Help

At Louis Law Group, we understand how overwhelming it can be to fight a denied insurance claim. Our Texas insurance lawyers help clients:
-
Understand their rights and options
-
Build strong appeal packages
-
Negotiate or litigate with insurance companies
Whether you’re facing denial due to technicalities or questionable tactics, we’ll stand by you to protect your financial future.
Tips to Prevent Future Claim Denials in Texas

Being proactive can help avoid future problems. Here’s how:
-
Read Your Policy Annually: Know what is covered and what is excluded.
-
Document Everything: Keep receipts, reports, and photos for any claim situation.
-
File Promptly: Notify your insurer as soon as an incident occurs.
-
Follow Up: Confirm everything in writing and track your communications.
FAQ: Insurance Claim Denied – What Next Texas
Q: How long do I have to appeal a denied claim in Texas?
A: It depends on your policy, but typically you have up to 180 days to file an appeal.
Q: Can I sue my insurance company for a denied claim?
A: Yes, especially if the denial was made in bad faith or violated the terms of your policy.
Q: Will hiring a lawyer make a difference?
A: Absolutely. Lawyers can negotiate directly with insurers, file lawsuits, and ensure your rights are protected.
Q: Is filing a complaint with the TDI effective?
A: Yes, the Texas Department of Insurance can investigate and mediate unfair insurance practices.
Q: What if I missed a deadline in my claim?
A: You may still have options, especially if you can show good cause. Speak to a legal professional to explore your case.
Conclusion
A denied insurance claim in Texas isn’t the end of the road. By understanding why the denial happened, collecting the right documents, and using the appeals process, you can turn the situation around. And when things get too complicated, Louis Law Group is ready to help guide you every step of the way.
Are you prepared to take the right steps after your insurance claim is denied?
Contact Louis Law Group today for a free consultation. Call 833-657-4812 or submit a free case evaluation form to get started. Don’t wait—let us help you take the first step toward justice and financial recovery.
How it Works
No Win, No Fee
We like to simplify our intake process. From submitting your claim to finalizing your case, our streamlined approach ensures a hassle-free experience. Our legal team is dedicated to making this process as efficient and straightforward as possible.
You can expect transparent communication, prompt updates, and a commitment to achieving the best possible outcome for your case.
Free Case EvaluationLet's get in touch
We like to simplify our intake process. From submitting your claim to finalizing your case, our streamlined approach ensures a hassle-free experience. Our legal team is dedicated to making this process as efficient and straightforward as possible.
290 NW 165th Street, Suite M-500, Miami, FL 33169