Text Us

How to File a Tower Hill Home Insurance Claim in Deltona Without Stress

7/1/2025 | 9 min read

How to File a Tower Hill Home Insurance Claim in Deltona Without Stress

Deltona homeowners know that Florida weather can change quickly—one minute it’s sunshine, the next it’s wind, rain, or even hail. That’s why many people rely on Tower Hill home insurance for peace of mind. But filing a claim after damage isn’t always smooth.

In this guide, we’ll explain how to handle a Tower Hill home insurance claim the right way—from the first sign of damage to the final payout. Whether you’re dealing with roof leaks, fire damage, or storm loss, understanding this process is key to protecting your home and finances.

Tower Hill Prime Insurance Company logo

Understanding Tower Hill’s Role in Deltona

Tower Hill is a well-known insurance company in Florida that provides coverage for homeowners in Deltona. Their policies are built to handle risks specific to the state, including hurricanes, windstorms, and flooding (with additional coverage).

However, even though Tower Hill is based in Florida, their claims process can feel frustrating—especially when delays or lowball offers happen. Knowing your rights under Florida law helps you hold your insurer accountable.

➡️ Understanding Your Property Insurance Rights in Florida

Will Insurance Cover Emergency Roof Repairs in Tallahassee

Types of Coverage Usually Included

Tower Hill typically offers the following coverages in a Deltona home insurance policy:

  • Dwelling – Covers structural damage to your house

  • Other Structures – Includes sheds, fences, and detached garages

  • Personal Property – For damaged or stolen items inside the home

  • Loss of Use – Pays for temporary living costs if your home becomes uninhabitable

  • Liability Protection – Covers legal and medical costs if someone is injured on your property

Important: Most policies in Volusia County have a hurricane deductible, which is separate from your regular deductible. Flood insurance is not included unless purchased separately through NFIP.

➡️ What Is Covered in a Hurricane Insurance Claim?

What to Do After a Denial in Pennsylvania

What to Do Immediately After Property Damage

Here’s what you should do right away if your Deltona home is damaged:

  • Stay Safe: Don’t enter unstable buildings or risk injury.

  • Take Photos and Videos: Capture every area that was damaged.

  • Prevent Further Damage: Board up broken windows or use tarps for roof leaks.

  • Keep Receipts: Store all receipts from emergency services or hotel stays.

  • Notify Tower Hill Promptly: Delaying the claim can cause issues with coverage.

This checklist helps protect your rights and avoid having your claim denied for “failure to mitigate.”

Steps to Take After a State Farm Claim Denial

Step-by-Step: Filing a Claim with Tower Hill

Here’s how the process generally works:

Step 1: Contact Tower Hill File a claim via their online portal or by calling their customer service. Have your policy number, photos, and incident details ready.

Step 2: Schedule an Inspection Tower Hill sends an insurance adjuster to assess the damage. Be present during this visit and point out all affected areas.

Step 3: Compare Estimates Get a repair estimate from a licensed contractor. Don’t rely only on the insurer’s assessment.

Step 4: Review the Offer Tower Hill will issue a settlement offer. Make sure it covers all repairs—not just partial ones.

Step 5: Accept, Dispute, or Supplement You can accept the payment, file a dispute, or submit a supplemental claim if repair costs are higher than the initial offer.

Key Steps in the Appeal Hearing Process:

Common Delays and Pitfalls in the Process

These are some common problems Deltona homeowners face with Tower Hill:

  1. Claim Underpayment: Offers that don’t match contractor estimates

  2. Delayed Inspections: Weeks pass before an adjuster shows up

  3. Vague Denial Letters: “Excluded damage” without clear reasoning

  4. Poor Communication: Emails and calls go unanswered

  5. Disputes Over Wear and Tear: Insurers blame age instead of a storm

You are not powerless in these situations—documentation and persistence go a long way.

What Laws Protect Employees in Laredo?

When Legal Help Becomes Necessary

If you’re stuck in the claims process and feel like you’re getting nowhere, consider speaking to an attorney. It may be time if:

  • Your claim has been open over 30 days with no resolution

  • Tower Hill denies coverage without proper explanation

  • You receive a settlement far below your repair estimate

  • You’re being pressured to sign paperwork you don’t understand

Florida law protects homeowners, but sometimes insurers push the boundaries until you push back.

➡️ Why You May Need a Lawyer for a Home Insurance Dispute

Blog Image

How Louis Law Group Can Assist You

If you live in Deltona and your Tower Hill insurance claim is going poorly, Louis Law Group is here to help. We’ve helped thousands of Florida homeowners fight back against unfair denials and lowball offers.

Our team can help you:

  • Understand the fine print of your policy

  • Appeal or dispute a denied or underpaid claim

  • Communicate directly with Tower Hill on your behalf

  • Take legal action if necessary, without upfront fees

We know the local rules and what it takes to get insurers to act fairly. Let us help you get the payout you deserve.

FAQ

FAQs About Tower Hill Claims in Deltona

Q1: Can I choose my own contractor in Deltona, or does Tower Hill decide? You can and should choose your own licensed contractor. Don’t rely solely on the insurance company’s preferred vendors.

Q2: What if the damage gets worse after I file my claim? You can file a supplemental claim for newly discovered or worsening damage. Keep documenting everything.

Q3: Does Tower Hill offer mobile adjusters after big storms? Yes, but they may be overwhelmed. Delays are common after hurricanes or severe weather events.

Q4: Can I file a claim if the cause of damage is unknown? Yes, but you must provide strong documentation. Insurers may deny unknown-origin claims unless clearly tied to a covered event.

Q5: How long do I have to file a claim in Florida? In most cases, you have one year from the date of loss to file a property insurance claim (as of Florida’s 2023 insurance reform law).

Conclusion

Dealing with a Tower Hill home insurance claim in Deltona doesn’t have to be overwhelming—if you understand the process and stay proactive. From gathering the right evidence to challenging low settlements, your success depends on preparation and follow-through.

Whether your claim is stuck, denied, or underpaid, Louis Law Group offers the experience and legal backing to protect Deltona homeowners and make sure insurance companies honor their policies.

Is your Tower Hill claim dragging on longer than it should in Deltona?

Contact Louis Law Group today for a free consultation. Call 833-657-4812 or submit a free case evaluation form to get started. Don’t wait—let us help you take the first step toward justice and financial recovery.

How it Works

No Win, No Fee

We like to simplify our intake process. From submitting your claim to finalizing your case, our streamlined approach ensures a hassle-free experience. Our legal team is dedicated to making this process as efficient and straightforward as possible.

You can expect transparent communication, prompt updates, and a commitment to achieving the best possible outcome for your case.

Free Case Evaluation

Let's get in touch

We like to simplify our intake process. From submitting your claim to finalizing your case, our streamlined approach ensures a hassle-free experience. Our legal team is dedicated to making this process as efficient and straightforward as possible.

290 NW 165th Street, Suite M-500, Miami, FL 33169