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Guide to Understanding Tower Hill Insurance Group Coverage in Miami

7/9/2025 | 7 min read

Guide to Understanding Tower Hill Insurance Group Coverage in Miami

Living in Miami, you're no stranger to the threats of hurricanes, tropical storms, and unexpected property damage. That’s why many homeowners turn to Tower Hill Insurance Group, a leading Florida-based insurer, for protection. But understanding your coverage, knowing how to file a claim, and navigating the insurance process isn't always straightforward.

This guide is designed to help Miami residents understand what Tower Hill offers, how to file claims effectively, and what to do if issues arise. Whether you're buying a new policy or trying to resolve a slow-moving claim, this article outlines everything you need to know.

Tower Hill Prime Insurance Company logo

What Is Tower Hill Insurance Group?

Founded in Florida, Tower Hill Insurance Group specializes in homeowner and property insurance. They offer:

  • Homeowners Insurance

  • Condo Insurance

  • Renters Insurance

  • Flood Coverage (via NFIP)

  • Windstorm and Hurricane Add-ons

Tower Hill’s policies are tailored to the risks faced in coastal regions like Miami, where water and wind damage are common.

📌 For more on Florida flood and wind insurance standards, visit: 🔗 FEMA National Flood Insurance Program

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Key Coverage Features in Miami

When choosing Tower Hill in Miami, make sure you understand these common policy elements:

  • Hurricane Deductibles – Usually a percentage of your home’s insured value

  • Water Backup Coverage – Optional but crucial in flood-prone zones

  • Roof Damage Clauses – Some policies prorate payouts based on roof age

  • Loss of Use – Covers temporary housing if your home becomes unlivable

🛠️ Want to compare this to other providers? 🔗 Florida Homeowners Insurance Guide

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How to File a Tower Hill Insurance Claim in Miami

Tower Hill provides a straightforward way to report claims:

Step 1: Report Your Loss You can file online: 🔗 https://www.thig.com/claims/

Or call their 24/7 claims number: 📞 800-342-3407

Step 2: Document the Damage Take clear photos of the affected area. Include:

  • Before and after pictures (if available)

  • Damaged furniture, electronics, or structure

  • Receipts for emergency repairs

📄 Need help organizing documentation? 🔗 Checklist for Filing Property Damage Claims

Step 3: Schedule an Inspection An adjuster will assess the damage either in person or virtually. Be present if possible and ask for a copy of their report.

Step 4: Review the Settlement Tower Hill will issue a decision. If it’s accepted, you’ll receive a payout. If you disagree, you have options (see next section).

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When Things Go Wrong: Denials, Delays, or Undervaluation

Sometimes, even with the best documentation, claims can be:

  • Denied based on technicalities

  • Undervalued, especially for roof or flood claims

  • Delayed for weeks or months beyond legal limits

In Miami, where storm seasons are intense, these issues can be devastating.

📌 If this happens, Florida law is on your side. Insurers must respond to a claim within 14 days and resolve it within 90 days. 🔗 Florida Insurance Statute § 627.70131

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How Louis Law Group Helps Miami Residents

At Louis Law Group, we assist Miami clients when Tower Hill:

  • Denies valid claims

  • Offers settlements far below repair costs

  • Ignores follow-up requests

  • Misrepresents policy terms

We offer:

  • Free policy reviews

  • Claim dispute representation

  • Litigation when necessary

With local offices in South Florida, we understand the urgency Miami homeowners face—especially after a hurricane.

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FAQs About Tower Hill Insurance in Miami

1. Does Tower Hill cover hurricane evacuation expenses? Only if your policy includes "Loss of Use" coverage and your home becomes uninhabitable due to a covered peril.

2. Can I dispute a low claim amount without a lawyer? Yes, but having an attorney helps you navigate policy terms and negotiation. Many homeowners don’t realize how much they’re entitled to.

3. How long should I keep insurance records after a claim? It’s best to retain claim-related documents for at least 5 years, especially in case of legal disputes or reinspection needs.

4. Will filing a Tower Hill claim raise my premium in Miami? Possibly. Claims in hurricane-prone areas may result in rate increases upon renewal. Check your policy or ask your agent directly.

5. What if I missed damage during my first claim submission? You can file a supplemental claim with Tower Hill to include missed damages or newly discovered issues.

Conclusion

Choosing Tower Hill Insurance Group in Miami offers solid protection for your home, but understanding how to file a claim, read your policy, and monitor your rights is critical. As a Miami homeowner, you face unique challenges like flooding, storm surges, and roof damage—so your insurance provider must keep up.

If your claim has been delayed, denied, or undervalued, the Louis Law Group can help you take action and recover what you’re entitled to under Florida law. Don’t let an insurance setback put your financial future at risk.

Is your Tower Hill policy doing enough to protect your Miami home?

Contact Louis Law Group today for a free consultation. Call 833-657-4812 or submit a free case evaluation form to get started. Don’t wait—let us help you take the first step toward justice and financial recovery.

How it Works

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We like to simplify our intake process. From submitting your claim to finalizing your case, our streamlined approach ensures a hassle-free experience. Our legal team is dedicated to making this process as efficient and straightforward as possible.

You can expect transparent communication, prompt updates, and a commitment to achieving the best possible outcome for your case.

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Let's get in touch

We like to simplify our intake process. From submitting your claim to finalizing your case, our streamlined approach ensures a hassle-free experience. Our legal team is dedicated to making this process as efficient and straightforward as possible.

290 NW 165th Street, Suite M-500, Miami, FL 33169