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Guide to American Integrity Claim Denials – Fort Lauderdale, FL

8/16/2025 | 1 min read

14 min read

Introduction: Why Fort Lauderdale Homeowners Must Master American Integrity Claim Denials

American Integrity Insurance Company is one of Florida’s largest domestic property insurers, writing more than 300,000 homeowner policies statewide. In storm-prone Fort Lauderdale, claims spike after every hurricane season, and so do denials. Whether the dispute involves roof damage from Hurricane Ian’s outer bands or water intrusion caused by a summer thunderstorm, a denial letter from American Integrity can feel like a second disaster. This guide arms you—the Fort Lauderdale homeowner—with the legal tools, Florida-specific statutes, and strategic steps needed to challenge wrongful denials and recover every dollar you are owed. Our perspective is intentionally pro-policyholder, yet grounded in verifiable law and precedent.

We will cover:

  • Key Florida statutes such as Fla. Stat. § 624.155 (bad faith) and § 627.70131 (claim handling deadlines).

  • Recent Florida court decisions impacting American Integrity Insurance claims.

  • Common denial rationales—wear and tear exclusions, water damage caps, “late notice,” and more.

  • Step-by-step appeal tactics, from requesting the claims file to filing a Civil Remedy Notice (CRN) with the Florida Department of Financial Services.

  • When and why to involve an experienced Florida insurance attorney.

Throughout, we link to authoritative resources—including the Florida Office of Insurance Regulation and state statutes—so you can verify every fact yourself.

Understanding Your Rights Under Florida Insurance Law

1. Florida’s Homeowner Bill of Rights

Florida law gives homeowners concrete protections unavailable in many other states. The Homeowner Claims Bill of Rights codified in Fla. Stat. § 627.7142 requires insurers to:

  • Acknowledge your claim within 14 days.

  • Pay or deny within 90 days (§ 627.70131(5)(a)).

  • Provide a detailed written explanation for denials.

If American Integrity misses these deadlines, it may owe statutory interest and expose itself to bad-faith liability.

2. Bad Faith Remedies: Fla. Stat. § 624.155

Florida recognizes a private right of action against insurers that fail to settle claims in good faith. To preserve this remedy, you must file a Civil Remedy Notice (CRN) with the Department of Financial Services and give American Integrity 60 days to cure. Failure to cure opens the door to consequential and punitive damages in addition to the policy benefits.

3. Statutes of Limitation & Notice Deadlines

  • Breach of contract lawsuit: 5 years from date of loss (for policies issued before 2023). For policies issued or renewed after March 1, 2023, recent reforms shorten the limitation to 2 years.

  • Hurricane or windstorm claims: Initial notice must be given within 1 year of landfall (§ 627.70132).

Missing these windows can be fatal to your claim, so act quickly.

4. The Right to Independent Appraisal

Many American Integrity policies contain an appraisal clause. If invoked correctly, each side selects an appraiser, and the two appraisers choose an umpire to resolve pricing disputes. Appraisal is binding on amount of loss but not on coverage. Knowing when to demand appraisal—versus filing suit—requires strategic analysis.

Common Reasons American Integrity Denies Claims in Fort Lauderdale

1. Wear and Tear / Age Exclusions

American Integrity often asserts that roof leaks or plumbing failures are due to normal deterioration rather than sudden, accidental events. Florida courts, including the Fourth District Court of Appeal (which covers Broward County), have rejected overly broad wear-and-tear denials when the insurer can’t segregate covered from uncovered damage (Jossfolk v. United Property & Cas. Ins. Co., 110 So.3d 110 (Fla. 4th DCA 2013)).

2. Water Damage Sublimits

Policies issued after 2019 frequently cap non-weather-related water claims at $10,000 unless you buy an endorsement. Disputes arise when American Integrity characterizes hurricane-driven rain as “non-weather-related.” Florida’s concurrent causation doctrine (Sebastian v. North Am. Capacity Ins. Co., 599 F.3d 1270) may still compel full payment.

3. Late Notice

American Integrity may deny if you report more than 1 year after the date of loss. Yet the insurer must show actual prejudice. In Starling v. Allstate Floridian, 956 So.2d 511 (Fla. 5th DCA 2007), the court held late notice is not automatic grounds for denial without proof of harm.

4. Pre-Existing Damage Allegations

South Florida’s humid climate accelerates corrosion and mold growth. Insurers exploit this by labeling new damage as long-term. Independent engineering reports often rebut these claims.

5. Alleged Material Misrepresentations

During recorded statements, adjusters may probe for inconsistencies. A single error can trigger a denial for “fraud.” Florida law requires materiality and intent—minor mistakes are insufficient.

Florida Legal Protections & Regulations Against Unfair Denials

1. Florida Office of Insurance Regulation (OIR)

The OIR licenses American Integrity and can impose fines for unfair claim practices. You can file a consumer complaint online through the OIR’s consumer portal.

2. Department of Financial Services (DFS) Mediation Program

Under Fla. Stat. § 627.7015, homeowners may request free or low-cost mediation with a neutral mediator. American Integrity must participate in good faith, and many disputes settle without litigation.

3. Florida Administrative Code 69O-166

This code section outlines unfair claim settlement practices, including misrepresenting policy provisions or failing to adopt reasonable standards for investigation. Violations can bolster a bad-faith claim.

4. Recent Case Law Spotlight

American Integrity v. Reale (Fla. 2d DCA 2021): Court compelled appraisal despite insurer’s coverage defenses, reinforcing policyholder rights. Arroyo v. American Integrity (Broward Cty. Cir. Ct. 2020): Jury awarded full roof replacement plus attorney’s fees after insurer denied based on “matching” exclusion.

5. Attorney’s Fee Shifting – Fla. Stat. § 627.428

If you recover any amount over American Integrity’s pre-suit offer, the insurer must pay your reasonable attorney’s fees. This fee-shifting rule levels the playing field and discourages lowball denials.

Steps to Take After Receiving an American Integrity Denial Letter

Read the Denial Carefully Note the cited policy provisions, dates, and alleged reasons. Request the Complete Claim File Under Florida’s discovery rules, you can obtain adjuster notes, photographs, and expert reports. Put the request in writing. Hire an Independent Adjuster or Engineer For wind or water claims, local Fort Lauderdale professionals can inspect damage that the insurer’s adjuster missed. Independent evidence is crucial. Compile Documentation

  • Photos and videos from before and after the loss.

  • Receipts for emergency repairs (tarps, dehumidifiers).

  • Correspondence with American Integrity.

  • Meteorological data (e.g., NOAA storm reports).

File a Written Reconsideration Request Attach your new evidence and cite policy language. Give American Integrity a 10- to 14-day window to respond. Submit a Complaint to DFS or Request Mediation Both actions are free and create regulatory pressure. Preserve Deadlines Calendar 1-year notice limits and 2- to 5-year suit limitations based on your policy year. Consult a Licensed Florida Insurance Attorney Early legal review prevents missteps and maximizes leverage.

When to Seek Legal Help in Fort Lauderdale

Some denials can be overturned through independent appraisal or mediation. Others require immediate litigation, especially where:

  • The claim exceeds $50,000 and involves structural damage.

  • American Integrity alleges fraud or intentional concealment.

  • Deadline pressure—hurricane claim approaching the 2-year suit bar.

  • You have received a “Reservation of Rights” letter while repairs remain unfinished.

Florida’s insurance landscape is evolving rapidly, and American Integrity retains national law firms. Partnering with a local firm like Louis Law Group, headquartered in South Florida, ensures knowledge of Broward County judges, appraisers, and mediators. The firm’s attorneys are licensed under Chapter 454, Florida Statutes, and focus exclusively on property insurance litigation.

Cost Considerations

Because of fee-shifting under § 627.428, reputable lawyers often accept these cases on contingency—no fees or costs unless you recover.

Local Resources & Next Steps

  • Florida Department of Financial Services Consumer Helpline: 1-877-693-5236

DFS Mediation Request Form: DFS Consumer Services

  • Broward County Bar Association Lawyer Referral: 954-764-8310

  • National Weather Service – Miami Office: Weather event archives help prove storm intensity.

Legal Disclaimer: This guide is for informational purposes only and does not create an attorney-client relationship. Laws change, and results depend on your specific facts. Consult a licensed Florida attorney before taking action. Still fighting American Integrity? Hurricanes, king-tide flooding, and record rainfall make Fort Lauderdale one of America’s most claim-intensive markets. Don’t let a wrongful denial derail your recovery. If American Integrity denied your claim, call Louis Law Group at 833-657-4812 for a free case evaluation and policy review.

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