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Business Interruption Claim Denial in Texas: What to Do When Your Insurance Won't Pay

5/3/2025 | 4 min read

Business Interruption Claim Denial in Texas: What to Do When Your Insurance Won't Pay

Introduction

Experiencing a business interruption can be devastating—especially when it comes with lost revenue, mounting expenses, and the uncertainty of when things will return to normal. Many business owners rely on their insurance policies to recover during these hard times. But what happens when your business interruption claim is denied in Texas?

In this blog post, we will walk you through why claims are denied, what your rights are under Texas law, and what steps you can take to fight back. If you're dealing with a denied business interruption claim, you're not alone—and help is available.

Common Reasons for Business Interruption Claim Denials in Texas

Insurance companies in Texas deny business interruption claims for a variety of reasons. Here are some of the most common ones:

  • Policy Exclusions: Many policies exclude certain events like viruses, pandemics, or acts of God.

  • Lack of Direct Physical Damage: Insurers may claim that your business must suffer direct physical damage to property to trigger business interruption coverage.

  • Improper Documentation: If you don’t provide complete financial records or damage evidence, the insurer may use that as grounds for denial.

  • Missed Deadlines: Failing to notify the insurer in a timely manner can also lead to denial.

Understanding the reason for the denial is the first step in forming a strong appeal or legal challenge.

Understanding Your Policy: Key Clauses to Review

Review the Denial Letter Carefully

It’s important to carefully review your insurance policy. Pay special attention to the following sections:

  • Business Interruption Coverage: What specific events does it cover?

  • Exclusions and Limitations: Are pandemics, civil unrest, or natural disasters listed?

  • Waiting Periods: Some policies have a waiting period before coverage begins.

  • Extended Coverage: Does your policy include extra expense coverage or contingent business interruption?

If you're unsure how to interpret these clauses, consulting with an attorney can make a big difference.

Legal Protections Under Texas Law

Texas law requires insurance companies to act in good faith and deal fairly with policyholders. If your claim was denied unfairly, the insurer may be in violation of the Texas Insurance Code.

  • Prompt Payment of Claims Act: Insurers are required to investigate and pay claims within a reasonable time.

  • Bad Faith Denial: If an insurer knowingly denies a valid claim, you may be able to pursue additional damages.

A lawyer can help you evaluate whether your denial qualifies for legal action under these protections.

Steps to Take After a Denial in Texas

Write a Formal Appeal Letter

If your claim is denied, follow these practical steps:

  • Request a Written Explanation: Texas law gives you the right to a clear, written reason for the denial.

  • Gather Documentation: Collect financial statements, photos, emails, and anything else that supports your claim.

  • Get a Second Opinion: Hire an independent adjuster or legal counsel to review your case.

  • File an Appeal: Most insurers have internal appeal processes—use it as your first formal response.

  • Consult with a Business Insurance Attorney: If appeals fail, legal help may be your strongest option.

How Louis Law Group Can Help

How Louis Law Group Can Help

At Louis Law Group, we understand the complexity and frustration that comes with a denied business interruption claim in Texas. Our attorneys specialize in insurance disputes and have helped countless business owners get the compensation they deserve. Whether you need help interpreting your policy, appealing a denial, or taking legal action, we’re here to stand by your side.

Don’t let the insurance company delay your recovery. Contact us today for a consultation.

  • Preventing Future Denials: Tips for Business Owners

  • Update Your Policy Regularly: Ensure it reflects current business operations and risks.

  • Keep Accurate Records: Maintain up-to-date financial and operational documentation.

  • Know Your Policy: Understand coverage, limits, and exclusions before disaster strikes.

  • Work with an Attorney or Broker: They can help structure a policy that reduces the risk of denial.

Being proactive is one of the best ways to protect your business.

FAQ: Business Interruption Claim Denial in Texas

What is business interruption insurance?

Business interruption insurance helps cover lost income and operating expenses when your business is temporarily shut down due to a covered event.

Why would a business interruption claim be denied?

Claims are often denied due to policy exclusions, lack of physical damage, poor documentation, or missed deadlines.

Can I sue my insurance company for denying my claim?

Yes, if the denial was made in bad faith or violated Texas insurance laws, legal action may be appropriate.

How long do I have to file an appeal or lawsuit in Texas?

The time limit depends on your policy and Texas law. It’s best to consult an attorney immediately after a denial.

What should I do if my business interruption claim is denied?

Start by requesting a written explanation, gathering documentation, and consulting an insurance lawyer.

Conclusion

Facing a denied business interruption claim in Texas can be overwhelming, but you’re not powerless. With the right information and professional support, you can push back against unfair denials and fight for the recovery your business needs.

Louis Law Group is here to guide you through the process and help you understand your legal options every step of the way.

Are you ready to fight for what your business is entitled to?

Contact Louis Law Group today for a free consultation. Call 833-657-4812 or submit a free case evaluation form to get started. Don’t wait—let us help you take the first step toward justice and financial recovery.

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We like to simplify our intake process. From submitting your claim to finalizing your case, our streamlined approach ensures a hassle-free experience. Our legal team is dedicated to making this process as efficient and straightforward as possible.

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