American Integrity Insurance Claims in West Palm Beach
5/12/2025 | 6 min read

West Palm Beach, Florida, is a beautiful city, but the unpredictable weather—ranging from hurricanes to heavy rainfall—can cause damage to homes. As a homeowner, having the right insurance coverage is crucial for protecting your property. American Integrity Insurance offers a variety of policies to cover everything from wind and water damage to fire and theft. However, when disaster strikes, navigating the insurance claims process can be challenging.
This guide will break down the steps for filing and managing your American Integrity Insurance claims in West Palm Beach. We’ll also explore how Louis Law Group can help homeowners in West Palm Beach effectively deal with claims to ensure they receive the compensation they deserve.

Understanding Your American Integrity Insurance Policy
Before you even think about filing a claim, it’s essential to understand the specifics of your policy. American Integrity Insurance policies typically cover:
Wind and Hurricane Damage: Especially important for those living along Florida’s coast, this coverage helps with damages caused by hurricanes and tropical storms.
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Water Damage: Coverage typically includes damage from burst pipes, leaks, or water infiltration due to storms.
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Fire and Smoke Damage: Compensation for damages resulting from fires and smoke is typically included in most policies.
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Theft and Vandalism: This covers damage or loss resulting from criminal activity, such as burglary or vandalism.
It’s important to regularly review your Declarations Page, which outlines your coverage, limits, and exclusions. Pay attention to details such as deductibles, including the hurricane deductible, which can be a percentage of your home’s value.
For more detailed information on understanding your homeowners policy, check out our Homeowners Insurance Guide.

Step-by-Step Guide to Filing a Claim
1. Document the Damage The first thing you should do after any damage is assess the situation and gather evidence. Take clear photos and videos of the affected areas. Ensure you capture:
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Structural damage (roof, walls, windows)
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Damaged personal property
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Water stains, mold, or fire damage
Make a detailed list of the damaged items, including approximate values and receipts if possible. This documentation will be essential when filing your claim.
2. Prevent Further Damage To avoid exacerbating the situation, take temporary measures to prevent additional damage. For example:
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Cover broken windows with a tarp or plastic.
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Use a broom to clear water if there’s flooding.
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Shut off the water or electricity if it’s safe to do so.
Keep receipts for any materials or services you use to mitigate further damage—your insurance company may reimburse you for these expenses.
3. Notify American Integrity Insurance Once you’ve gathered your documentation and made temporary repairs, it’s time to notify American Integrity Insurance about the damage. You can file your claim:
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Phone: Call their claims department at 1-866-277-9871
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Online: File a Claim Here
4. Meet with the Adjuster American Integrity Insurance will assign an adjuster to assess the damage. It’s essential to be present during this inspection. Provide all your documentation, including photos, lists of damaged property, and repair estimates. Make sure you receive a copy of the adjuster’s report for your records.
- Review the Settlement Offer Once your claim is processed, you’ll receive a settlement offer. Compare this offer to local contractor estimates for repairs. If the offer seems too low or doesn’t adequately cover your costs, you can negotiate with the insurance company or consult with a legal professional.
For more tips on evaluating and disputing claims, visit our Insurance Claims Dispute Guide.

Common Challenges and How to Overcome Them
Delayed Responses After major storms or other disasters, insurance companies often experience a high volume of claims. This can lead to delays in processing. Stay proactive by following up with the insurance company regularly and keep detailed notes of your communications.
Claim Denials Sometimes claims are denied due to exclusions or insufficient documentation. If your claim is denied, carefully review the denial letter. It will typically provide a reason for the denial. If you believe the denial is unjust, gather additional evidence and consider appealing the decision.
Disputes Over Settlement Amounts If the settlement amount doesn’t cover your repairs, you can dispute it. Obtain independent repair estimates and consider hiring a public adjuster to help you assess the damage more accurately. Public adjusters can often help negotiate better settlements.

How Louis Law Group Can Assist West Palm Beach Homeowners
Filing insurance claims can be a stressful process, especially when you're dealing with delays, denials, or disputes over settlement amounts. That’s where Louis Law Group can help. We specialize in assisting homeowners in West Palm Beach with insurance claim challenges.
Our experienced attorneys can:
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Evaluate and appeal denied or underpaid claims
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Communicate directly with insurance adjusters
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Represent you in litigation if necessary
If you’re facing difficulties with your American Integrity Insurance claim, don’t hesitate to contact us for expert guidance. For more about how we can assist with your insurance claims, visit our Insurance Claims Assistance Page.
Updated Frequently Asked Questions (FAQ) — West Palm Beach
Q : How long does American Integrity usually take to resolve a claim in West Palm Beach?
A: While simple claims can close in 30–60 days, complex hurricane or water-loss files may stretch to 90 days or more. Keep a dated log of every conversation so you can show the insurer if deadlines slip.
Q : Does my policy pay for hotel or rental costs if my home is unlivable?
A : Yes—look for “Additional Living Expenses (ALE)” or “Loss of Use” coverage. Save every receipt (lodging, meals, extra mileage) and submit them with a short note explaining why each cost was necessary.
Q : Can I pick my own contractor, or do I have to use the carrier’s preferred vendor?
A : Florida law lets you choose any licensed contractor. Obtain at least two written estimates so you can compare them with the adjuster’s valuation.
Q : What is an Assignment of Benefits (AOB) and should I sign one?
A : An AOB transfers some or all claim rights to a third-party contractor. It can speed up repairs, but it also hands control—and sometimes payment—over to that contractor. Read the document carefully and never sign under pressure.
Q : How does the hurricane deductible work for West Palm Beach homeowners?
A 5: The hurricane deductible is usually 2–5 percent of your dwelling limit and applies once per calendar year. For example, if your Coverage A limit is $400,000 and your deductible is 2 %, you must pay the first $8,000 of covered hurricane damage.
Conclusion
Managing an American Integrity Insurance claim in West Palm Beach doesn’t have to feel like battling a storm on your own. By documenting every loss, meeting all deadlines, and understanding policy quirks—such as hurricane deductibles and supplemental claims—you put yourself in the best position for a fair payout. If the process stalls or the numbers don’t add up,** Louis Law Group** stands ready to champion your rights and guide you toward full recovery. Are you prepared to secure the compensation your West Palm Beach home deserves?
Contact Louis Law Group today for a free consultation. Call 833-657-4812 or submit a free case evaluation form to get started. Don’t wait—let us help you take the first step toward justice and financial recovery.
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We like to simplify our intake process. From submitting your claim to finalizing your case, our streamlined approach ensures a hassle-free experience. Our legal team is dedicated to making this process as efficient and straightforward as possible.
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