Guide to Using the American Integrity Insurance Claims Portal in Delray Beach

When your home in Delray Beach suffers damage—whether from a storm, plumbing issue, or fire—quick action is key. That’s where the American Integrity Insurance claims portal comes in. It offers homeowners a fast, paperless way to file and track property damage claims.

In this article, we’ll walk you through how to use the portal effectively, what information you’ll need, what to expect next, and how to respond if your claim is denied or delayed. With the right approach, you can avoid unnecessary setbacks and get back on your feet sooner.

What Is the American Integrity Claims Portal?

The claims portal is a secure, online system that allows policyholders to:

• File a claim 24/7 from any device

• Upload photos and documents

• Track the status of their claim in real-time

• Communicate with adjusters and upload estimates

This tool is especially valuable in areas like Delray Beach, where weather events like hurricanes or tropical storms can result in many claims being filed simultaneously.

📘 To access the portal: https://www.aiicfl.com/

What You’ll Need Before Filing Your Claim

Before you log into the portal, gather these important details:

• Your policy number

• The date and time of the incident

• A detailed description of what happened

• Photos and videos of the damage

• Contact information for your contractor (if applicable)

📌 Tip: Upload clear, timestamped images of any damage to support your claim and prevent disputes.

Step-by-Step: How to File Your Claim in the Portal

Here’s a simplified walk-through:

• Login or create your account using your email and policy details

• Select “Report a New Claim” and choose your damage type (e.g., wind, water, fire)

• Describe the incident—what happened, when, and how

• Upload evidence like repair receipts, photos, and invoices

• Submit the claim and check your email for confirmation

• Monitor progress through your dashboard

• Communicate directly with your assigned claims adjuster through the portal

⏱ Florida law requires the insurer to acknowledge the claim within 14 days and issue a coverage decision within 90 days. (Florida Statute §627.70131)

Delray Beach-Specific Concerns

Homeowners in Delray Beach face unique risks that affect how claims are handled:

• Coastal flooding and tropical storm surges

• Older homes with legacy electrical or roofing systems

• Higher repair costs due to proximity to the water and strict Palm Beach County building codes

🔍 Check Delray Beach permit requirements before starting repairs: https://www.delraybeachfl.gov/

What Happens After You File?

Once your claim is submitted:

• An adjuster will be assigned within a few days

• They may schedule an inspection of the property

• You may receive a settlement offer, a request for more info, or a denial letter

If you disagree with the settlement, you can file a supplemental claim or challenge it with additional documentation.

📘 Learn how to respond here: [What to Do If You Receive a Low Settlement Offer]

How Louis Law Group Helps Homeowners in Delray Beach

If your American Integrity claim is denied, delayed, or undervalued, Louis Law Group is here to help.

We assist Delray Beach homeowners with:

• Reviewing claim documents for legal concerns

• Submitting supplemental or appeal claims

• Filing civil remedy notices or lawsuits for bad faith practices

• Ensuring you receive full compensation for covered damage

📘 Explore how we handle denial disputes: [Denied Property Damage Claims: What to Know]

FAQs: American Integrity Claims Portal in Delray Beach

Q1: Can I file more than one claim at the same time? Yes, but each incident (e.g., roof leak vs. water backup) must be filed separately with its own documentation.

Q2: What if I don’t know the full extent of the damage yet? You can still file. Just note that further damages may be discovered later. Submit a supplemental claim when ready.

Q3: Is mold damage covered under my policy? Mold may be covered if it’s the result of a sudden and accidental event like a pipe burst, but often with limits. Check your declarations page.

Q4: How can I track communications with my adjuster? All communication is logged in the portal. Save emails and messages outside the system in case you need them later.

Q5: Can I use my own contractor instead of one suggested by American Integrity? Yes. You’re allowed to choose your own licensed contractor. Just ensure estimates are properly itemized for claim approval.

Conclusion: Doral Residents Can Take Control of Their Claims

If you live in Delray Beach and are dealing with home damage, the American Integrity claims portal is your first step toward resolution. But knowing how to use it correctly—and how to respond if problems arise—can make all the difference.

When questions go unanswered or claims are mishandled, Louis Law Group is here to advocate for Delray Beach homeowners and help them get the fair treatment they deserve.

Is your American Integrity claim on the right track—or do you need help protecting your Delray Beach home?

Contact Louis Law Group today for a free consultation. Call 833-657-4812 or submit a free case evaluation form to get started. Don’t wait—let us help you take the first step toward justice and financial recovery.