American Integrity Claims Portal in Doral: How to File Property Damage Claims the Right Way
6/24/2025 | 7 min read

For homeowners in Doral, property damage can happen fast — especially with South Florida's unpredictable storms and water-related hazards. When disaster strikes, filing an insurance claim quickly and correctly becomes essential. If your home is insured by American Integrity Insurance, the first step is to access their Claims Portal — a digital tool that allows you to file and manage your property damage claim online.
But filing a claim is more than just logging in and submitting a few pictures. Incomplete information, missing documents, or vague descriptions can lead to delays, low settlements, or even denials.
In this article, we’ll explain exactly how to use the American Integrity Claims Portal if you live in Doral, Florida. We’ll cover everything from step-by-step instructions to common pitfalls and how to get help if your claim gets stuck.

What Is the American Integrity Claims Portal?
The American Integrity Claims Portal is a web-based platform designed to streamline the process of filing a property damage claim. You can access it 24/7, upload documentation, and communicate with your assigned adjuster — all without needing to make lengthy phone calls.
Key Functions:
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Submit new property damage claims
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Upload documents and repair receipts
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View real-time claim status updates
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Message your adjuster directly
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Receive payment or denial notices
This tool is helpful — but only if used properly. Your results depend heavily on how thorough and timely your submission is.

Filing a Claim in Doral Through the Portal: Step-by-Step
If you’re a homeowner in Doral with an active American Integrity policy, follow these steps to file your claim properly:
Step 1: Prepare Before You Log In
Gather all necessary materials:
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Your policy number
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Date and type of damage (e.g., roof leak, storm surge)
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Photos/videos showing the extent of the damage
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Repair estimates or receipts (especially for emergency services)
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A clear written explanation of what occurred
Step 2: Access the Portal
- Go to https://www.aiicfl.com/ and click “File a Claim”. Enter your details, policy number, and contact info.
Step 3: Describe the Damage Accurately
- Avoid vague language. Instead of saying “my house was damaged,” describe: “Heavy winds tore off multiple shingles, leading to water intrusion through the ceiling.”
Step 4: Upload Supporting Evidence
- Use high-quality images and scan receipts if needed. Label files clearly (e.g., “roof-photo1.jpg” or “invoice-repair.pdf”).
Step 5: Monitor and Communicate
- After submission, you’ll receive a claim number. Check back regularly and respond promptly to any messages from your adjuster.

Common Mistakes Doral Homeowners Make When Using the Portal
Even small errors can delay your payout or cause claim denial. Avoid these common missteps:
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Waiting too long to file: Many policies require you to report damage within days.
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Uploading poor-quality photos: Blurry images can prevent proper inspection.
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Not explaining the cause clearly: Vague damage descriptions hurt your claim.
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Doing repairs too early: Don't complete permanent fixes before an adjuster inspects your home.
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Failing to follow up: Many claims stall due to lack of homeowner follow-through.
For more insights, read: Common Reasons for Insurance Claim Denials

Why Filing Quickly Matters in Doral
Doral’s location in storm-prone Miami-Dade County means weather-related claims spike during hurricane season. Insurers may face thousands of requests in a short time.
Filing early helps you:
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Get an adjuster assigned faster
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Stay compliant with your policy's time limits
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Prevent additional damage (and losses)
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Receive reimbursement sooner
Also, documenting the scene before cleanup or repairs ensures you have strong proof of loss.
For help preparing your home after a storm, visit: How to Protect Your Property After a Storm

How Louis Law Group Helps Doral Residents With Their Claims
Many claims that start out simple become complicated fast. Delays, confusing policy terms, or lowball offers often leave homeowners frustrated and financially strained. That’s where Louis Law Group can help.
We help Doral homeowners:
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Interpret confusing policy language
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Document and file a complete, accurate claim
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Respond to requests from adjusters
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Challenge claim denials or underpayments
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Pursue legal action when necessary
We’ve helped hundreds of Florida homeowners take control of the claims process — and win the compensation they deserve.
More on how we can help: Why You Should Hire a Property Damage Lawyer

Frequently Asked Questions (FAQ)
Q: Is the American Integrity portal available 24/7? Yes, you can access and update your claim anytime online.
Q: Can I still call if I prefer to speak to someone? Yes. The portal is optional — phone support is still available. But for faster documentation, the portal is recommended.
Q: What if I don’t have every document right now? You can start the claim and upload more documents later. However, delays in uploading critical files may slow down the review.
Q: How long should I wait before following up? If you don’t hear back within 5–7 days, check the portal, send a message, or call support.
Q: My adjuster is unresponsive. What should I do? Document your contact attempts. If the silence continues, legal support may help escalate your case.
Q: Can I re-open a claim if more damage appears later? Yes — but you may need to show proof the new damage is related to the original incident.
Q: Does Louis Law Group only help with denied claims? No. We assist at any stage — from filing to appeals — especially when large damage or delays are involved.
The American Integrity Claims Portal gives Doral residents a convenient way to file home damage claims, but convenience doesn’t equal simplicity. Filing improperly can cost you valuable time — and thousands of dollars in missed compensation.
By preparing the right documents, avoiding common mistakes, and using the portal consistently, you can streamline the process and protect your property. And if things go wrong, Louis Law Group is here to make sure your claim gets the attention and compensation it deserves.
Are you ready to file your property damage claim with confidence today?
Contact Louis Law Group today for a free consultation. Call 833-657-4812 or submit a free case evaluation form to get started. Don’t wait—let us help you take the first step toward justice and financial recovery.
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We like to simplify our intake process. From submitting your claim to finalizing your case, our streamlined approach ensures a hassle-free experience. Our legal team is dedicated to making this process as efficient and straightforward as possible.
You can expect transparent communication, prompt updates, and a commitment to achieving the best possible outcome for your case.
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We like to simplify our intake process. From submitting your claim to finalizing your case, our streamlined approach ensures a hassle-free experience. Our legal team is dedicated to making this process as efficient and straightforward as possible.
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