American Integrity Insurance Claims in Pompano Beach: Who to Call and What to Do Next
5/19/2025 | 7 min read

If you’re a homeowner in Pompano Beach, dealing with hurricane damage, windstorm losses, or any type of property damage, you’re likely turning to your homeowners insurance. American Integrity Insurance is a popular choice in Florida—but like any insurer, filing a claim can come with confusion, delays, or even disputes.
This guide covers the correct claims phone number, steps to file successfully, common claim problems in South Florida, and how Louis Law Group can assist if your claim is underpaid, delayed, or denied.

American Integrity Insurance Phone Numbers for Claims
Here are the official, verified numbers to contact American Integrity Insurance for claims or customer service:
Claims Hotline (24/7): 📱 1-866-277-9871 Call this number immediately after any damage to start the claims process.
Storm Claims Line: 📱 1-844-692-4421 Use this line for tropical storm or hurricane-related damage.
Customer Service: 📱 1-866-968-8390 Call for policy questions, billing, or other general inquiries.
Text Support: 💬 Text "SUPPORT" to 813-706-3348 Use this for general help or to follow up on a claim.
For online filing, visit the American Integrity Claims Portal.

Common Claim Types in Pompano Beach
Pompano Beach residents face specific risks because of their coastal location. Claims often involve:
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Hurricane & Windstorm Damage Shingles blown off roofs, water intrusion, or total roof loss.
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Flooding (Separate Policy Needed) Most flood-related damage is NOT covered under a regular policy unless you have an NFIP plan.
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Plumbing Leaks and Mold Pipe bursts and water backups can cause structural damage and mold, which are often limited or excluded under standard policies.
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Fire & Smoke Damage Less common, but coverage varies by cause and property use.

How to File a Claim in Pompano Beach
To improve your chance of approval, follow these six steps:
Document Everything Take clear photos and videos of the damage. Note the date and time of the event.
Prevent Further Damage Cover broken windows or damaged roofs with tarps. Keep receipts for all emergency repairs.
Call the Claims Number Dial 1-866-277-9871 to start your claim with American Integrity.
Submit Proof of Loss & Estimates Gather estimates from independent contractors. Submit all documentation through the online portal or via email.
Schedule Adjuster Inspection Be present during the inspection. You have the right to bring a contractor or public adjuster.
Review Settlement Offer Don’t feel pressured to accept the first offer. You can negotiate or dispute the decision.

Challenges Pompano Beach Policyholders Face
American Integrity, like many insurers, may deny or underpay claims based on:
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Wear-and-tear exclusions
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Insufficient documentation
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Late reporting of the damage
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Disagreements over repair estimates
If your claim is delayed or unfairly denied, you have the right to challenge it.

How Louis Law Group Can Help
If you're frustrated or overwhelmed by the claims process, Louis Law Group can provide legal support at any stage. Our Pompano Beach attorneys can:
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Review your insurance policy to identify full coverage rights.
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Negotiate with American Integrity directly on your behalf.
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File a legal complaint if your claim was wrongfully denied or delayed.
We’ve helped hundreds of Florida homeowners—including many in Pompano Beach—get fair compensation after major losses.
FAQs
Q: Can I file a claim online instead of calling?
Yes. Visit aii.com and click “File a Claim.” But calling the claims hotline is faster in emergencies.
Q: How long do I have to file my claim in Florida?
Under Florida law, you have 1 year to file a new claim and 18 months for supplemental claims after the event. See Florida Statute § 627.70132 for full details.
Q: Will my policy cover temporary housing?
If your home is unlivable, your policy may provide Additional Living Expenses (ALE) coverage for hotels and food. Save receipts.
Q: Can I dispute the adjuster’s estimate?
Absolutely. You can submit independent contractor estimates or bring in a public adjuster.
Q: Who regulates insurers in Florida?
The Florida Office of Insurance Regulation (FLOIR) ensures insurance companies comply with state laws.
Conclusion
If you live in Pompano Beach and need to file a claim with American Integrity Insurance, knowing the correct phone numbers, documentation process, and policy rights can save you from headaches down the road. But when the system fails, having a trusted legal team on your side makes all the difference.
Louis Law Group is here for Pompano Beach homeowners who are struggling with underpaid or denied insurance claims. Our attorneys fight to get you what you deserve—so you can rebuild and move forward.
Are you ready to take control of your American Integrity claim in Pompano Beach?
Contact Louis Law Group today for a free consultation. Call 833-657-4812 or submit a free case evaluation form to get started. Don’t wait—let us help you take the first step toward justice and financial recovery.
How it Works
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We like to simplify our intake process. From submitting your claim to finalizing your case, our streamlined approach ensures a hassle-free experience. Our legal team is dedicated to making this process as efficient and straightforward as possible.
You can expect transparent communication, prompt updates, and a commitment to achieving the best possible outcome for your case.
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We like to simplify our intake process. From submitting your claim to finalizing your case, our streamlined approach ensures a hassle-free experience. Our legal team is dedicated to making this process as efficient and straightforward as possible.
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