How to Contact American Integrity Insurance Claims in Orlando
5/15/2025 | 6 min read

When damage hits your Orlando home—whether from hurricanes, flooding, or roof collapse—knowing exactly who to call can save time and money. If you're insured by American Integrity Insurance, you need the correct claims phone number and a clear understanding of the filing process.
In this guide, we’ll walk you through:
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The official American Integrity claims phone number for Orlando
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Steps to file a claim smoothly
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Common issues homeowners face
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When to contact a claims attorney
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And how Louis Law Group helps Orlando residents with denied or delayed claims

American Integrity Claims Phone Number for Orlando Residents
Toll-Free Claims Number: 1-866-277-9871 Online Claims Portal: https://www.aiiflorida.com/claims
This number is available 24/7, including weekends and holidays. Before you call, prepare:
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Your policy number
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The date and time of the incident
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A brief description of what happened
Tip: Always take notes of who you spoke with and get a claim reference number for follow-up.

How to File a Claim in Orlando – Step-by-Step
Let’s break it down into simple actions you can take:
Step 1: Contact American Integrity Use the claims number or online portal to report the loss. The sooner, the better.
Step 2: Prevent Further Damage In Orlando, temporary repairs (like tarping your roof) are often necessary. Florida law expects homeowners to mitigate additional damage. Save all receipts.
Step 3: Gather Evidence Take photos and videos of all damage. Keep a list of damaged property and approximate values.
Step 4: Schedule the Adjuster Visit A field adjuster will visit your property. Make sure someone is present and document everything.
Step 5: Review Your Estimate Once you get a settlement offer, don’t feel pressured to accept immediately—especially if it seems too low.
Learn more about dealing with lowball offers: Understanding Insurance Claim Underpayments

Orlando-Specific Risks Homeowners Should Know
Orlando isn’t on the coast, but it’s still vulnerable to serious property damage:
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Tropical storm winds that tear off shingles or damage windows
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Flooding in low-lying areas like Lake Nona and Conway
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Lightning strikes that damage electrical systems
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Mold growth from undetected leaks in humid conditions
According to Orlando.gov, local homeowners are advised to inspect roofs and plumbing regularly to avoid preventable claims.

How Louis Law Group Helps with Orlando Claims
Louis Law Group has experience helping Orlando residents fight back when their claims are:
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Denied without cause
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Ignored for weeks or months
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Underpaid despite clear damage
Our team can assist with reviewing policies, reopening claims, and negotiating higher settlements.
Learn what to expect from an insurance attorney: What to Expect from Your Insurance Claim Lawyer
We serve clients across the Greater Orlando area—from College Park and Winter Park to Kissimmee and Apopka.
Fresh FAQs: American Integrity Claims in Orlando
Can I call American Integrity even if I haven’t finished repairs?
Yes. In fact, it’s recommended you file your claim before repairs begin so they can assess original damage. Just be sure to document everything beforehand.
What if I can’t reach anyone by phone?
Try the online portal or send an email to their customer service team. If you're still getting no response, a claims attorney can step in to escalate the issue.
Should I accept the first offer from American Integrity?
Not always. It’s smart to get two or more contractor estimates to compare. If there’s a big gap, you may need to negotiate or seek legal help.
Do I have to use their preferred contractors? No. Florida law lets you choose your own licensed contractor. Insurers may recommend providers, but it’s your decision.
Can I reopen a closed claim?
Yes, as long as it falls within the statute of limitations (typically 2–5 years depending on the situation). Keep records and seek legal advice if unsure.
Conclusion
If you're dealing with property damage in Orlando, contacting American Integrity Insurance is your first step to getting back on track. Use their dedicated claims phone number (1-866-277-9871) and follow a structured process to avoid delays or denials.
But if your claim gets stuck—or the offer seems too low—know that Louis Law Group is here to assist. We help Orlando homeowners understand their rights, fight back against bad faith practices, and secure the compensation they deserve.
From Lake Eola Heights to Hunters Creek, we’re your partner when the insurance process feels overwhelming. Are you prepared to make your next move confidently?
Contact Louis Law Group today for a free consultation. Call 833-657-4812 or submit a free case evaluation form to get started. Don’t wait—let us help you take the first step toward justice and financial recovery.
How it Works
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We like to simplify our intake process. From submitting your claim to finalizing your case, our streamlined approach ensures a hassle-free experience. Our legal team is dedicated to making this process as efficient and straightforward as possible.
You can expect transparent communication, prompt updates, and a commitment to achieving the best possible outcome for your case.
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We like to simplify our intake process. From submitting your claim to finalizing your case, our streamlined approach ensures a hassle-free experience. Our legal team is dedicated to making this process as efficient and straightforward as possible.
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