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Miami Beach Homeowners: How to Contact American Integrity Insurance

5/19/2025 | 7 min read

Miami Beach Homeowners: How to Contact American Integrity Insurance

Living in Miami Beach offers picturesque views and vibrant culture, but it also brings unique challenges for homeowners, especially concerning property damage from storms, flooding, and other coastal hazards. If you're insured with American Integrity Insurance, understanding the claims process is crucial to ensure timely and fair compensation.

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Essential Contact Information for American Integrity Insurance

For Miami Beach residents, here are the primary contact numbers to initiate and manage your insurance claims:

  • 24/7 Claims Reporting: 1-866-277-9871 Use this number to report any property damage at any time.

  • Hurricane/Tropical Storm Claims: 1-844-MYAIIC1 (1-844-692-4421) Specifically designated for storm-related claims.

  • Customer Service: 1-866-968-8390 For general inquiries about your policy or coverage details.

  • Text Support: Text 'SUPPORT' to 813-706-3348 For assistance via SMS.

Additionally, you can file a claim online through their official portal: American Integrity Claims Portal

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Common Property Damage Claims in Miami Beach

Miami Beach homeowners often face specific challenges due to the area's coastal environment. Common claims include:

  • Hurricane and Wind Damage: High winds can cause roof damage, broken windows, and structural issues.

  • Flooding: Heavy rains and storm surges can lead to significant water damage.

  • Mold and Mildew: The humid climate can exacerbate mold growth, especially after water intrusion.

  • Vandalism or Theft: Urban areas may experience property crimes leading to damage or loss.

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Step-by-Step Guide to Filing a Claim

  • Document the Damage: Take clear photos and videos of all affected areas and items. Ensure you capture multiple angles and include timestamps.

  • Prevent Further Damage: Make temporary repairs to avoid additional harm, such as covering broken windows or tarping damaged roofs. Keep all receipts for these repairs.

  • Report the Claim: Call the 24/7 claims hotline at 1-866-277-9871 or file online through the American Integrity Claims Portal.

  • Submit Documentation: Provide all necessary documents, including the proof of loss statement, repair estimates, and receipts for any expenses incurred.

  • Adjuster Inspection: An adjuster will be assigned to inspect the damage. It's advisable to be present during this inspection and have a contractor or public adjuster with you if possible.

  • Review Settlement Offer: Once you receive a settlement offer, review it carefully. If the offer seems insufficient, you can negotiate or seek legal assistance.

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Potential Challenges in the Claims Process

While American Integrity Insurance strives for efficient claim handling, Miami Beach residents might encounter:

  • Processing Delays: High claim volumes after major storms can slow down response times.

  • Underpayment: Initial settlement offers may not fully cover repair costs.

  • Claim Denials: Disputes over policy coverage or exclusions can lead to denied claims.

How Louis Law Group Helps Miami Beach Policyholders

At Louis Law Group, we specialize in helping homeowners with insurance disputes. Whether your claim is denied, delayed, or underpaid, our attorneys step in to advocate for your full recovery.

We assist with:

  • Reviewing your policy

  • Challenging low settlements

  • Negotiating with insurers

  • Filing lawsuits when needed

We work on a contingency fee basis—you don’t pay unless we recover compensation.

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FAQs

Q: How long does American Integrity have to pay out my claim?

Under Florida law (F.S. § 627.70131), insurers must pay or deny claims within 90 days unless there are extenuating circumstances.

Q: Can I reopen a claim that was already closed?

Yes, if new damage appears or if you discover the original payout was insufficient, you may request the claim be reopened.

Q: Does homeowners insurance cover flood damage?

No. You need a separate flood insurance policy, typically through FEMA’s National Flood Insurance Program.

Q: Should I accept the first settlement offer?

Only if it fully covers your losses. Many initial offers are too low. It’s your right to negotiate or consult an attorney.

Q: What if I can’t reach anyone at American Integrity after a storm?

It’s common for call lines to be overwhelmed. File online as a backup and keep screenshots. Also consider contacting the Florida DFS for help.

Final Thoughts

Insurance is meant to protect you, not create headaches. If you live in Miami Beach and are dealing with a property damage claim with American Integrity Insurance, knowing who to call and how to file properly can save you time and stress. But if your claim hits roadblocks—don’t wait.

Let Louis Law Group help you fight for the coverage you paid for. We’ve helped countless Florida homeowners stand up to insurers who didn’t play fair.

Have you received a fair settlement from your American Integrity claim in Miami Beach?

Contact Louis Law Group today for a free consultation. Call 833-657-4812 or submit a free case evaluation form to get started. Don’t wait—let us help you take the first step toward justice and financial recovery.

How it Works

No Win, No Fee

We like to simplify our intake process. From submitting your claim to finalizing your case, our streamlined approach ensures a hassle-free experience. Our legal team is dedicated to making this process as efficient and straightforward as possible.

You can expect transparent communication, prompt updates, and a commitment to achieving the best possible outcome for your case.

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Let's get in touch

We like to simplify our intake process. From submitting your claim to finalizing your case, our streamlined approach ensures a hassle-free experience. Our legal team is dedicated to making this process as efficient and straightforward as possible.

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