American Integrity Claims Phone Numbers for Lakeland Residents
5/19/2025 | 6 min read

If you're living in Lakeland, Florida, and your home was recently damaged by a storm, plumbing failure, or another unexpected disaster, your first instinct is to contact your insurance provider. For many homeowners in Florida, American Integrity Insurance is the go-to company for property coverage.
But once it’s time to file a claim, confusion can set in. Which number do you call? What paperwork do you need? How long will it take? This guide will help you understand exactly how to contact American Integrity Insurance for a claim and what steps to take to ensure your Lakeland property is protected.

American Integrity Claims Phone Numbers for Lakeland Residents
You can report a property damage claim to American Integrity Insurance using the following contact options:
Claims Hotline (24/7) ☎️ 1-866-277-9871 Use this number to initiate your claim at any time.
Storm Damage Hotline ☎️ 1-844-MYAIIC1 (1-844-692-4421) Specifically for hurricane, tropical storm, or windstorm-related claims.
Customer Support (General Inquiries) ☎️ 1-866-968-8390
Text Assistance 📲 Text “SUPPORT” to 813-706-3348
You can also file your claim online at the American Integrity Claims Portal.

Types of Claims Common in Lakeland, Florida
Lakeland homeowners deal with a range of property threats, often worsened by Florida’s weather patterns. Here are the most common insurance claims in the area:
Wind and Hurricane Damage
- Shingles blown off, water intrusion, or roof damage.
Water Damage from Plumbing Leaks
- Burst pipes or slab leaks leading to interior and structural damage.
Sinkhole Activity
- Certain parts of Lakeland are prone to ground movement that causes foundation issues.
Fire and Smoke Damage
- Includes electrical fires or cooking-related incidents.
Vandalism or Theft
- Especially for second homes or unoccupied properties.
To better understand what types of damage are covered, visit Louis Law Group’s Homeowners Insurance Resource.

How to File a Claim with American Integrity in Lakeland
Filing a claim doesn’t have to be overwhelming. Here's a simple framework to follow:
Step 1: Inspect and Document Damage
- Take clear photos and video from different angles. Document the date and time the damage occurred, and collect any weather reports if the event was storm-related.
Step 2: Prevent Further Damage
- Temporarily cover broken windows or tarp your roof. Save all receipts if you spend money on these emergency repairs—these may be reimbursable.
Step 3: Report the Claim
- Call 1-866-277-9871 or use the online claim form. Make sure to have your policy number and a description of the event ready.
Step 4: Submit Documentation
- American Integrity may request additional paperwork like a Proof of Loss form, repair estimates, or damage reports. You can upload these through their online portal or submit via email.
Step 5: Schedule an Adjuster Visit
- A company adjuster will assess the damage in person. You have the right to bring a contractor or public adjuster with you during this visit.
Step 6: Review and Negotiate Settlement
- If the offer from the insurer seems low or unfair, you can dispute it. This is often where legal help becomes valuable.

How Louis Law Group Helps Lakeland Policyholders
Louis Law Group is a Florida-based law firm with deep experience in handling property insurance disputes. If you're struggling with your claim, here’s how we can support you:
-
Review Your Policy We’ll identify the full extent of your coverage and rights under Florida law.
-
Challenge Denials or Delays We’ll dispute lowball settlements or wrongful denials directly with your insurer.
-
Negotiate or Litigate if Needed Our legal team will file suit on your behalf if a fair resolution isn’t reached.
We’ve helped many Lakeland homeowners get the compensation they deserve. If your claim is stuck or denied, don’t hesitate to seek legal support.
Frequently Asked Questions
Q: Does my policy cover tree removal after a storm?
If a tree damages your home, most policies will cover removal of the portion that hits the structure. However, debris removal without damage may not be covered.
Q: How long do I have to file a claim after discovering damage?
Florida law requires new claims to be filed within 1 year of the date of loss and supplemental claims within 18 months. (Florida Statute § 627.70132)
Q: Can I reopen a claim if additional damage is found?
Yes. You can file a supplemental claim for new damage related to the original incident if it’s within the 18-month window.
Q: What if I already accepted a partial settlement?
You may still be able to recover additional funds if new damage is discovered or if the original payment was insufficient.
Q: Can I use my own contractor for repairs?
Yes. You’re not required to use a contractor provided by the insurance company. Just ensure they are licensed in Florida.
Final Thoughts
Dealing with property damage in Lakeland is stressful enough without the added burden of navigating insurance claims. Whether you’re recovering from storm damage, water leaks, or any other covered event, getting the right help at the right time is critical.
Louis Law Group stands ready to help you resolve claim disputes, ensure full coverage, and fight back against delays or denials. Don’t let your insurance provider shortchange your recovery.
Are you ready to get the compensation your Lakeland property deserves?
Contact Louis Law Group today for a free consultation. Call 833-657-4812 or submit a free case evaluation form to get started. Don’t wait—let us help you take the first step toward justice and financial recovery.
How it Works
No Win, No Fee
We like to simplify our intake process. From submitting your claim to finalizing your case, our streamlined approach ensures a hassle-free experience. Our legal team is dedicated to making this process as efficient and straightforward as possible.
You can expect transparent communication, prompt updates, and a commitment to achieving the best possible outcome for your case.
Free Case EvaluationLet's get in touch
We like to simplify our intake process. From submitting your claim to finalizing your case, our streamlined approach ensures a hassle-free experience. Our legal team is dedicated to making this process as efficient and straightforward as possible.
290 NW 165th Street, Suite M-500, Miami, FL 33169