How to Contact American Integrity Claims Department in Hialeah
5/16/2025 | 6 min read

If you're a homeowner in Hialeah, Florida, and you have property insurance through American Integrity Insurance, you want to know exactly what to do—and who to call—when disaster strikes. Whether it’s hurricane damage, water leaks, or theft, knowing how to file a claim quickly and get the compensation you deserve is crucial.
In this article, we'll guide you step by step on how to contact American Integrity’s claims department, what information you’ll need, how the claims process works, and how Louis Law Group can help you navigate any disputes or delays.

What Is the American Integrity Claims Phone Number for Hialeah Residents?
The dedicated phone number for filing an insurance claim with American Integrity is:
- Claims Hotline (24/7): 1-866-277-9871
- Hurricane Claims Line: 1-844-MYAIIC1 (1-844-692-4421)
Both numbers are toll-free and available around the clock. When calling, you’ll need to provide:
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Your policy number
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Contact information
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A detailed description of the incident
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Any photos or video evidence of the damage
Pro Tip: To save time, prepare all documents and photos before making the call.

Step-by-Step Guide to Filing a Claim in Hialeah
Filing a claim doesn’t have to be complicated. Follow this simple process tailored for Hialeah residents:
Step 1: Document the Damage
- Take clear pictures and videos of all damages. Save receipts if you've had to make emergency repairs.
Step 2: Call the Claims Hotline
- Use the claims hotline (1-866-277-9871) to initiate your claim. You can also start your claim online via American Integrity’s claims portal.
Step 3: Submit Supporting Documents Be ready to send:
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Photos/videos of damage
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Any repair estimates
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Police reports (if applicable)
Step 4: Meet the Adjuster
- An insurance adjuster will visit your property to assess the damage. Be present if possible and point out every area affected.
Step 5: Review the Offer
- After inspection, you’ll receive a settlement offer. Review it carefully. If the offer seems unfair, seek professional advice.
For a more detailed guide, read our article on How to File an Insurance Claim in Florida.

Why Filing Claims in Hialeah Comes with Challenges
Hialeah homeowners face unique local risks:
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Hurricane season affects property heavily in this region.
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Older homes in Hialeah may face claim delays due to structural preconditions.
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Bilingual complications may slow communication if you're more comfortable in Spanish.
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Because of these factors, homeowners often run into:
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Claim delays
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Denials based on unclear policy language
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Underpaid settlements

How Louis Law Group Helps with American Integrity Claims in Hialeah
Filing a claim is just the beginning. What if the claim is delayed, underpaid, or even denied?
At Louis Law Group, we specialize in insurance law and have helped hundreds of South Florida homeowners—including those in Hialeah—resolve issues with American Integrity Insurance.
We can:
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Review your policy to explain your coverage
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Dispute unfair denials or underpayments
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Represent you in mediation, arbitration, or litigation
Frequently Asked Questions (FAQs)
Q: How long does American Integrity take to process a claim in Hialeah?
Typically, a claim is acknowledged within 14 days and resolved within 90 days. If delays extend beyond this, legal help is advised.
Q: What if I don’t agree with the insurance adjuster’s estimate?
You can request a second opinion or hire a public adjuster. If the insurer still underpays, Louis Law Group can help escalate your dispute.
Q: Can I file my claim in Spanish?
Yes, American Integrity provides bilingual support. You can ask for assistance in Spanish when you call the hotline.
Q: What if my claim gets denied?
You have the right to contest the decision. Louis Law Group can review your claim and represent you in challenging the denial.
Q: Is mold damage covered under my policy?
Mold coverage is limited and typically applies only if caused by a covered peril like a burst pipe. Check your policy or consult a lawyer for clarity.
Conclusion
Living in Hialeah comes with its share of weather-related risks, making home insurance essential. If you're insured through American Integrity, it's important to know how to quickly reach their claims department and understand the process fully. While they offer 24/7 assistance, issues like denied claims, delays, and underpayments are not uncommon.
That's where Louis Law Group can help. Our legal team is experienced in handling insurance disputes and ensuring homeowners in Hialeah receive the compensation they deserve.
Have you reviewed your American Integrity policy to make sure it truly protects your home in Hialeah?
Contact Louis Law Group today for a free consultation. Call 833-657-4812 or submit a free case evaluation form to get started. Don’t wait—let us help you take the first step toward justice and financial recovery.
How it Works
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We like to simplify our intake process. From submitting your claim to finalizing your case, our streamlined approach ensures a hassle-free experience. Our legal team is dedicated to making this process as efficient and straightforward as possible.
You can expect transparent communication, prompt updates, and a commitment to achieving the best possible outcome for your case.
Free Case EvaluationLet's get in touch
We like to simplify our intake process. From submitting your claim to finalizing your case, our streamlined approach ensures a hassle-free experience. Our legal team is dedicated to making this process as efficient and straightforward as possible.
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